--0000000000004d801105ed11ac25 Content-Type: multipart/alternative; boundary="0000000000004d801005ed11ac24" --0000000000004d801005ed11ac24 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Gotcha, thank you! On Wed, Nov 9, 2022 at 2:31 PM John McColman wrote: > Hi Alexa, > > > > Great question. No, these are specific to calls on-site. Click to calls o= r > calls from ads. Not extensions. We=E2=80=99ve discussed not using extensi= ons as > they have a lot of poor quality / short calls (or repeat callers, etc). > > > > However, we would have assumed they would have been tracked in CallRail > but didn=E2=80=99t show up. > > > > It looks like the script for CallRail has been installed correctly on the > site. > > > > I see it firing properly on the contact-us page and the home page. > > > > > > It seems that everything is firing today (late yesterday). > > > > I=E2=80=99m checking this daily and hopeful tracking picks up. I=E2=80=99= ve changed some > settings as well to see if things start appearing. > > > > Thank you, > > > > *John McColman* > > In Front Marketing > > > > 403.861.9727 > > *john@infrontmarketing.ca * > > > > *From:* Alexa Graziani > *Sent:* November 9, 2022 3:22 PM > *To:* John McColman > *Cc:* Timothy Thomas ; Arshdeep Brar ash@infrontmarketing.ca> > *Subject:* Re: Halifax > > > > > > Hi John, > > > > Sorry, to rephrase my question - are the "calls from ads" referring to > call extensions? > > > > Sincerely, > > > > On Wed, Nov 9, 2022 at 1:20 PM John McColman > wrote: > > HI Alexa, > > > > Unfortunately, I=E2=80=99m not able to get call details from the start of= the > campaign to Nov 8. > > > > We=E2=80=99re just seeing the conversion count in Google Ads and Google A= nalytics > unfortunately. > > > > As mentioned, moving forward, we will see all data in CallRail now with > everything synced up. > > > > As of today, we can see all calls being tracked properly from Google Ads. > > > > > > > > > > > > > > *John McColman* > > In Front Marketing > > > > 403.861.9727 > > *john@infrontmarketing.ca * > > > > *From:* Alexa Graziani > *Sent:* November 9, 2022 1:33 PM > *To:* John McColman > *Cc:* Timothy Thomas ; Arshdeep Brar ash@infrontmarketing.ca> > *Subject:* Re: Halifax > > > > > > Hi John, > > > > Thank you for the update! Can you confirm what the calls from ads are for > this campaign? > > > > Thanks, > > > > On Wed, Nov 9, 2022 at 12:04 PM John McColman > wrote: > > Hi Tim, > > > > Following up on my email yesterday as the business is important to us and > I wanted to make sure that I looped back and answered any questions you m= ay > have. > > > > Here are what we=E2=80=99ve seen. > > > > Google Ads has been connected to analytics since the very start (so all > data flow has been in place). > > > > The conversions are looking good: > > > > 14 clicks to Call, 12 from ads > > 10 lead forms , none from direct ads > > > > HCA branding isn=E2=80=99t getting any conversions or clicks in Halifax, = T