--000000000000f1f77605e95d7e29 Content-Type: text/plain; charset="UTF-8" Hi Mitch, Both Mavencare & Steps use an outside consultant to manage the Google accounts and Alexa has been working on it with both of them. My understanding is for Mavencare this will only continue for a few more weeks until we switch the website to our systems. As for Steps, the last call I was on, Alexa was working with the consultant David to get this set up. Unfortunately, we don't manage any of the non-branded accounts, just pay the bills for them. On Fri, Sep 23, 2022 at 11:46 AM Mitch Belitz wrote: > FYI. Kim, is there anything that can be done to help Alexa resolve the > issues getting into the Admin email? > > > ---------- Forwarded message --------- > From: Alexa Graziani > Date: Fri, Sep 23, 2022 at 8:42 AM > Subject: Re: Google > To: Mitch Belitz > Cc: Alexander Bench , Ethan Stein ethan.stein@thekey.com> > > > Hi Mitch, > > That is correct. We are working with Ethan to transfer charges one brand > at a time but it's slow going. > > Canada is trying to get added to invoicing all at once through the agency > they are working with. > > And STEPS agency is also trying to help us but we're having issues getting > into the admin email. > > Similarly, Mavencare is on credit card but will move to invoice in October > when we launch TheKey ads that point to the "TheKey by Mavencare" landing > pages with Cardinal. > > Sincerely, > > On Thu, Sep 22, 2022 at 10:21 AM Mitch Belitz > wrote: > >> Hi Alexa, >> >> Alex and I reviewed July NE financials with Angie and her Regional >> leadership team and the issue of Google charges on credit cards came up. >> >> Kim Guerci and Tim Thomas said that you told them that their Google >> charges had to be on credit cards. >> >> Can you explain? >> >> Thanks. >> >> -- >> Mitch Belitz >> * Head of FP&A* >> mitch.belitz@thekey.com >> >> TheKey.com >> [image: TheKey] >> > > > -- > Alexa Graziani > Senior Marketing Manager - Consumer Growth > * Please note my email has changed: * > agraziani@thekey.com > (650) 416-1538 Ext. 181538 > TheKey.com > [image: TheKey] > > > -- > Mitch Belitz > * Head of FP&A* > mitch.belitz@thekey.com > > TheKey.com > [image: TheKey] > --000000000000f1f77605e95d7e29 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mitch, Both Mavencare & Steps use an outside consultant to manage the= Google accounts and Alexa has been working on it with both of them.=C2=A0 = My understanding is for Mavencare this will only continue for a few more we= eks until we switch the website=C2=A0to our systems.=C2=A0 As for Steps, th= e last call I was on, Alexa was working with the consultant David to get th= is set up.=C2=A0 Unfortunately, we don't manage any of the non-branded = accounts, just pay the bills for them. On Fri, Sep 23, 2022 at 11:46 AM Mitch Belitz < mitch.belitz@thekey.com > wrote= : FYI.=C2=A0 Kim, is there anything that can be done to help Alexa resolve= the issues ge