--000000000000834c9b0624120bf2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thoughts? ---------- Forwarded message --------- From: Christopher Reese Date: Wed, Oct 9, 2024 at 4:35=E2=80=AFPM Subject: Fwd: Chicago Office To: Derek Gordon Hey Derek, Here is a note I just received from the Chicago GM. Does this feel right to you? Chris ---------- Forwarded message --------- From: Diane Mockenhaupt Date: Wed, Oct 9, 2024 at 2:29=E2=80=AFPM Subject: Chicago Office To: Christopher Reese Cc: Timothy Thomas Good Afternoon Christopher, Due to Chicago's current office staff being stretched very thin we want to be a little more selective with our clients and are asking for some updates to our Price Book, Care Commitment criteria and overall minimums. With your consent I can communicate these changes to Gayle and Aretha but will need your help in communication with the Call Center Intake team. These are my three requests. 1. Rate Card updated to list the range as $40 per hour to $60 per hour depending on need, location and hours. 2. Pre-paid Care Commitment of $5000 applied to clients wanting services for less than 30 days. This would be most applicable for clients wanting hospital to home and hospice services. 3. Overall minimum hours updated to 20 hours per week with a 30-day minimum. Thank you, Diane --=20 Diane Mockenhaupt General Manager, Chicago Office *Please note my email has changed:* dmockenhaupt@TheKey.com (224) 808-0607 (847) 853-7777 TheKey.com [image: TheKey] --000000000000834c9b0624120bf2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thoughts? ---------- Forwarded message --------- F= rom: Christopher Reese < christopher.reese@thekey.com > Date: Wed, Oct 9, 2024 at 4= :35=E2=80=AFPM Subject: Fwd: Chicago Office To: Derek Gordon < derek.gordon@thekey.com > Hey Derek, Here is a note = I just received from the=C2=A0Chicago GM.=C2=A0 Does this feel right to you= ? Chris ---------- Forwarded message -----= ---- From: Diane Mockenh= aupt < dmockenhaupt@thekey.com > Date: Wed,= Oct 9, 2024 at 2:29=E2=80=AFPM Subject: Chicago Office To: Christoph= er Reese < christopher.reese@thekey.com > Cc: Timothy Thomas < tt@thekey.com > = Good Afternoon Christopher,=C2=A0=C2=A0 Due to Chicago's current= office staff being stretched=C2=A0very thin we=C2=A0want to be a little more selective with ou= r clients and are asking=C2=A0 for some updates to our Price Book, Care Commi= tment =C2=A0criteria and overall minimums. With your consent I can communicate these changes to Gayle and Aretha but will need y= our help in communication with the Call Center Intake team. =C2=A0 These are my three requests. Rate Card updated to list the range as=C2=A0 $40 per hour=C2=A0 to $60 per = hour depending on need, location and hours. Pre-paid Care Commitment of $5000 applied to clients wanting services for less = than 30 days. This would be most applicable for clients w