--0000000000006137d30605e39ad3 Content-Type: multipart/alternative; boundary="0000000000006137cc0605e39ad2" --0000000000006137cc0605e39ad2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Lisa, I am looking for all payments from March 18- September 14 2022 for a particular client. Is it possible to pull a report for a particular client- Lange, Allie and Jack for this time period? Thanks, *Sumira Suthesan* Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com [image: TheKey] On Thu, Sep 21, 2023 at 12:17=E2=80=AFPM Lisa Swaikoski wrote: > Hi Sumira, > > > > This will take me some time, as I have to search each originator that SCU > has for our members. > > > > Do you by chance have a specific date you pulled these transactions? That > would save me time (so I do not have to search on each business day). > > > > Let me know when you can, thanks. > > > > Please note, this will take me a couple of weeks to accumulate the > information. If I have to search through every day, there is a tracing fe= e > involved, which is $30 per hour. > > > > > > *Lisa Swaikoski* > > CAFT Associate > > Steinbach Branch > 333 Main Street, Steinbach, MB > > Branch: 204.326.3495 ext 2344 > Direct Line: 204.346.1763 > > > > > > > > *From:* Sumira Suthesan > *Sent:* Thursday, September 21, 2023 1:49 PM > *To:* John Janiga > *Cc:* Ali Malik ; Timothy Thomas ; > Lisa Swaikoski > *Subject:* [EXTERNAL] Re: Lange, Allie and Jack - Partial Balance Invoice= s > > > > HI Lisa, > > > > Can you please provide CAFT reports from March 18, 2022 to September > 14,2022? > > > > Client: Lange, Allie and Jack > > > > > Originator: 8697039570 and 8697046380 > > > > Thanks, > > > *Sumira Suthesan* > Accounts Receivable Specialist > > T: 438-230-3887 ext.1070006 > www.TheKey.com > > [image: TheKey] > > > > > > On Thu, Sep 21, 2023 at 6:37=E2=80=AFAM John Janiga > wrote: > > Hello Team, > > > > I'm forwarding another email stating inconsistencies with our billing > system from John Lange. > > > > Before reaching back out I would like to be sure these balances > are correct. > > > > Who might be able to help me with this? > > > > The customer provided a paid invoice copy of 5036 for the first short pay > discrepancy to make his point. > > > > There are multiple invoices with short pays like this on account, so I > just want to be sure these balances are indeed short pays and not posting > issues on our end. > > > > We may need to do a reconciliation. > > > > Thank you for your assistance and guidance. > > > *John Janiga* > > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > > *408-647-7538 * > > *TheKey.com > * > > [image: TheKey] > > > > > > > ---------- Forwarded message --------- > From: *John Lange* > Date: Wed, Sep 20, 2023 at 11:46=E2=80=AFPM > Subject: Re: Lange, Allie and Jack - Partial Balance Invoices > To: John Janiga > > > > I'm not really sure, you'd have to check with your own billing people but > I think