--000000000000820a4e062b0bd547 Content-Type: text/plain; charset="UTF-8" Client consent paperwork uploaded - NO OT approved- Maybe HCL: Jennifer Office: Columbus Billable 1 Staffing Specialist: Carrie Client Success Manager: Brooke Referral Source: UA Resource Client Name: Henry "Hank" Gliessner Client Address: 3087 Scioto Estates Ct, Columbus OH 43221 Gated Community/Code/Parking Instructions: n/a Home Phone: 614-638-4720 Contact Person: Melinda Assessment Completed on: 1/3/25 Schedule: 24/7 for 12-13 days with several training shifts then more after long trip. Start Date: Bill Rate: $36 Duration/Length of Service Accurate? Yes Client Narrative: Henry Gleissner 70, suffers from a rare spinal cord condition called Syringomyelia. Syringomyelia is a neurological disorder that occurs when a fluid-filled cyst, called a syrinx, forms in the spinal cord. Henry is, cognitively, very high functioning. He will be able to tell the caregiver exactly what he needs, he will be aware if his medications are incorrect. The cyst inside his spinal cord makes him unable to walk or stand. The cyst has caused additional complications and frailty of his bones. So caregivers cannot manipulate Henry's body position by pulling on his arms. Henry lives on the first floor of a 3 story home. They own a transfer device similar to a Hoyer lift but superior in that it can assist with raising a client off of the floor in the event of a fall. Henry uses a motorized scooter during the day. Meals are pre-made and delivered by "Factor Meals" and only require heating, He will require assistance with all ADL's meals, personal care, bedpan, medication assistance. At midnight his catheter will be emptied, he will receive medications, and then return to sleep until 8am. Melinda must be out of town starting 1/18 or 1/19 through 1/28 or 1/29. Melinda had used a different agency in the past. Both she and Henry were very disappointed by the lack of experience of the team sent to care for Henry. She is very apprehensive to try again but has no choice but to try again. Melinda is Henry's sole caregiver. So she is hoping for a positive experience as she could benefit greatly from ongoing respite support. Melinda will want to start service a few days prior to her departure, while she is still home, so she feels confident in the team. Of course, I assured her we would never assigned a caregiver who has no experience working with a Hoyer lift. Melinda had visited our website and is expecting the quality of service that our website presented. We reviewed everything about our services, experience, quality and dependability. I explained that we provide hourly service as well as live-in care. I tried to explain the difference between the two and their Care Manager will advise them on the best approach to staffing. He will require care including: -transfer device (similar to a Hoyer lift) -frequent catheter care (significantly high output) -bedpan -dressing -sponge bathing -meal assist -medication -lt