Hi Timothy, How long ago was this report? I believe we fixed this issue recently. Thanks,
On
Wed, 31 Aug at 3:29 PM
, Timothy Thomas <tt@thekey.com> wrote:
I can confirm my test was converted properly.
I have also heard reports of a long delay in pushing to clearcare..any news on this issue...
We have been building directly in clearcare for the past few days given the province code issue. Should we send you the records to link with salesforce?
On Wed, Aug 31, 2022 at 2:14 PM Aaron Baik <salesforcesupport@homecareassistance.com> wrote:
Hi Timothy,
This issue has been resolved. Can you please try pushing the client?
Thanks,
On
Wed, 31 Aug at 1:33 PM
, Timothy Thomas <tt@thekey.com> wrote:
Aaron, can we circulate a workaround to the Canadian teams in the meantime? Should we just use a US state abbreviation in the meantime?
On Wed, Aug 31, 2022 at 1:22 PM Aaron Baik <salesforcesupport@homecareassistance.com> wrote:
Hi Timothy,
I will take a look at who entered the Jade's personal network, and I will also confirm here once the state issue has been resolved by the Dev team.
Thanks,
--
Tim Thomas
Head of Canada Division
Please note my email has changed:
tt@TheKey.com
(514) 591-9387
TheKey.com
--
Tim Thomas
Head of Canada Division
Please note my email has changed:
tt@TheKey.com
(514) 591-9387
TheKey.com