--Apple-Mail-1AB90D2D-524B-4CB4-B2D1-65D8FB372BA5 Content-Type: multipart/related; type="text/html"; boundary=Apple-Mail-E2909691-063B-40EF-85CC-8D080701E4BA Content-Transfer-Encoding: 7bit --Apple-Mail-E2909691-063B-40EF-85CC-8D080701E4BA Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Great proactive work here, Team. Proactive f= ollow up to the family/POAs and referral partner is important. Please copy Geoff on weekly email updates, so that he can commun= icate with Audrey Miller. Best= regards, Matt Matt Vijayan = Director of Sales, Canada Please note my email has chan= ged: mvijayan@TheKey.com (905) 592-008= 5 T= heKey.com = On Jan 4, 2023, at 5:03 PM, Timothy= Thomas <tt@thekey.com> wrote: =EF=BB=BF Great work Allison a= nd Poulami. Thanks for the follow up. This is a top= tier referral source so we need to deliver exceptional service. Should any i= ssues arise please keep me in the loop. Best regard= s, Tim On Wed, Jan 4, 2023 at 3:40 PM Allison Brennan < allison.brennan@homecar= eassistance.com > wrote: Hi Tim and Matt = Marilyn Powell has no family but she does have a Registered Social Work= er from Elder Caring Inc. named Sheri that is her advocate. We have 6 caregi= vers who are now on her Primary care Team. We received some feedba= ck about Vishwa, a Caregiver who was not a good fit on Dec 31st an= d Jan 2, and based on the feedback from Sheri, we have remov