Fwd: Existing Client Annual Rate Increase Process and Communication

From
Angie Markwell <angie.markwell@homecareassistance.com>
To
Guerci Kim <KGuerci@homecareassistance.com>, Kim Kranwinkel <kimberly.kranwinkel@thekey.com>, Timothy Thomas <tt@thekey.com>, Skypeck Jay <jason.skypeck@thekey.com>, Cathy Goffredo <catherine.goffredo@thekey.com>, Audra Williams <audraw@thekey.com>
Date
Tue, 17 May 2022 21:57:12 -0700
Folder
INBOX
--Apple-Mail-5E9ACDAB-3497-4552-8452-DFAC6B09826E Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable FYI make sure you look one last time in case anyone has been deactivated. Sent from Angie's iPhone Begin forwarded message: > From: Benjamin Lewis > Date: May 17, 2022 at 9:52:51 PM PDT > To: Angie Markwell , Chen Xie , Aileen Ruffin , David Durbin , Melissa Reyes > Cc: Brian Scott , Gary Scott > Subject: Re: Existing Client Annual Rate Increase Process and Communicatio= n >=20 > =EF=BB=BF > Thank you all so much for the time and patience from you and your teams in= this exercise. I have compiled all of the spreadsheets into the below final= list of clients who we are planning to send communication to this week for r= ate updates effective 6/13 (or 6/20 in Oregon). Please feel free to have you= r team members review this as well, just to ensure that nothing was misinter= preted or mistranscribed. While I did a ton of cross checking, verifying, an= d removal of any recent deactivations, I would much prefer someone raised an= issue before your clients received a notification you and your teams did no= t request. >=20 > Note: We assumed zero change to guidance as acceptance of said rate to mak= e sure we are hitting the expected deadline, so those will be included in th= e link below. >=20 > https://docs.google.com/spreadsheets/d/1u7jZcofpzI6RxW2E5TDmjcsfD4EQlEUgvY= -oyKuNgBo/edit?usp=3Dsharing >=20 > Thank you again, >=20 > Ben >=20 >> On Thu, May 12, 2022 at 9:22 AM Benjamin Lewis wrote: >> Thank you all for your continued efforts. I appreciate all of the clarify= ing questions I have gotten from your team members. To try to hit our timeli= ne, our hope is to have all requests entered today for executive review tomo= rrow. Please note that any fields without notes will be perceived as accepta= nce of the rate guidance provided, so please ensure the offices are reviewin= g as soon as possible. >>=20 >> Thank you again, >> Ben >>=20 >>=20 >>> On Mon, May 9, 2022 at 3:39 PM Benjamin Lewis wrote: >>> Hi team, >>>=20 >>> Please see the below link to the document for distribution. This should l= ink to a version entitled "Working" and have separate tabs for each of your r= espective divisions (to hopefully cut down on the number of concurrent users= in the same area). Please let me know if there are any issues or questions t= hat are escalated on your team and I will update/correct as quickly as possi= ble. >>>=20 >>> https://docs.google.com/spreadsheets/d/163XbiGMzj-4VwQZasNN9SR4hOA6o_9wX= BbzCJMkY0Xw/edit?usp=3Dsharing=20 >>>=20 >>> Angie, I will reach out on the side to find out how I can cut down on th= e effort from your teams as much as I can. >>>=20 >>> Thank you all! >>>=20 >>>> On Mon, May 9, 2022 at 11:21 AM Angie Markwell wrote: >>>> I am ok with what you have sent as long as the Connecticut and Seniors i= n Place price increases are embedded in the plan.=20 >>>>=20 >>>>> On Mon, May 9, 2022 at 1:27 PM Benjamin

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