--001a1134c8ba313e8a0512bdb82e Content-Type: multipart/alternative; boundary=001a1134c8ba313e850512bdb82c --001a1134c8ba313e850512bdb82c Content-Type: text/plain; charset=UTF-8 Hello, we have two more excellent resources that were requested from the group. The first is the Harvard Business Review article written my Daniel Goleman on *Emotional Intelligence - What Makes a Leader. *You can find the link here . Also, attached, you will find the caregiver role play scenarios that Margalit Tocher's Chicago sites use. During orientation they select one client and fill out carenotes for two days. Then they go around the table and share the notes. It's after balanced care training, so Margalit can test their quality of life creativity and affinity, in addition to other traits, eg teamwork. Thank you Margalit for sharing your outstanding caregiver exercise. -- Janine Calcote, CSP Director of Franchise Development Office 803.782.4444 Mobile 803.530.4496 http://www.homecareassistance.com *Changing the Way the World Ages.* Review our Book Series Like us on Facebook Explore our Franchise Opportunity --001a1134c8ba313e850512bdb82c Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello, we have two more excellent resources that were= requested from the group.=C2=A0 The first is the Harvard Business Review a= rticle written my Daniel Goleman on Emotional Intelligence =C2=A0- What = Makes a Leader. =C2=A0 You can find the link=C2=A0 here .=C2=A0 Also, a= ttached, you will find the caregiver role play scenarios that Margalit Toch= er's Chicago sites use. =C2=A0 During orientation they select one clien= t and fill out carenotes for two days. Then they go around the table and sh= are the notes. It's after balanced care training, so Margalit can test = their quality of life creativity and affinity, in addition to other traits,= eg teamwork.=C2=A0 Thank you Margalit for sharing your outstanding caregiv= er exercise.=C2=A0 -- Janine Calcote, CSP Director of Franchise Development Office =C2= =A0=C2=A0 803.782.4444 Mobile =C2=A0 803= .530.4496 http:= //www.homecareassistance.com Cha= nging the Way the World Ages. <div style= =3D"margin:0in 0in 0pt;text-align:left;line-height