--000000000000716242062f67fe16 Content-Type: multipart/related; boundary="000000000000716241062f67fe15" --000000000000716241062f67fe15 Content-Type: multipart/alternative; boundary="000000000000716240062f67fe14" --000000000000716240062f67fe14 Content-Type: text/plain; charset="UTF-8" Good evening everyone, Please see attached for the Weekly Site Rankings for the week of 2/17/25. As mentioned previously, we have overhauled the Weekly Performance Report in order to bring visibility to all sites' performance across key metrics that will drive growth, and the week-over-week improvement in these areas. As you will see in the attached PDF (page 2), all sites are being measured across 5 metrics: 1) Revenue: Change in Trailing 4 week total revenue vs. the prior 4 weeks 2) Billed Hours: Change in Trailing 4 week billed hours vs. the prior 4 weeks 3) Census: Change in avg. Trailing 4 week client count vs. the prior 4 weeks 4) Tier 1 Starts vs. Churn: Total Tier 1 Starts less Total Tier 1 Churn over the trailing 8 weeks (with 2 week lag) 5) Assessment to SOC Conversion: conversion rate over the trailing 8 weeks (with 3 week lag) Page 1 of the attached provides an overall ranking of the 56 sites included in the Operational Incentive Plan and is also broken down by small ( $10M) sites; as well as within each Region. Next week I will provide a few additional stats with this report: - Expanding Top 10 to Top 15 and also including the Bottom 15 - # of consecutive weeks in Top 15 / Bottom 15 - New entrants to the Top 15 / Bottom 15 Congratulations to this week's overall Top 10 Sites (with ties)...I see you Santa Barbara: [image: image.png] Kevin Murray Chief of Staff & SVP, Data & Analytics | TheKey Mobile: 225.368.6471 --000000000000716240062f67fe14 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good evening everyone, = Please see attached for the Weekly Site Rankings for the week of 2/17/= 25. As mentioned previously, we have overhauled th= e Weekly Performance Report in order to bring visibility to all sites' = performance across key metrics that will drive growth, and the week-over-we= ek improvement in these areas.=C2=A0 As you will see in the attached PDF (p= age 2), all sites are being measured across=C2=A05 metrics: 1) Revenue: Change in Trailing 4 week total revenue vs. the prior= =C2=A04 weeks 2) Billed Hours: Change in Trailing 4 week billed h= ours vs. the prior=C2=A04 weeks 3) Census: Change in avg. Trailin= g 4 week client count vs. the prior=C2=A04 weeks 4) Tier 1 Starts= vs. Churn: Total Tier 1 Starts less Total Tier 1 Churn over the trailing 8= weeks (with 2 week lag)=C2=A0 5) Assessment to SOC Conversion: c= onversion rate over the trailing 8 weeks (with 3 week lag) Page 1 of the attached provides an overall ranking of the 56 sites= included in the Operational Incentive Plan and is also broken down by smal= l (<$4M annual revenue), medium ($4-$10M), and large (>$10M) sites; a= s well as within each