--0000000000006a453505fa2e0207 Content-Type: multipart/alternative; boundary="0000000000006a453405fa2e0206" --0000000000006a453405fa2e0206 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Ali, this family has historically always paid. On Tue, Apr 25, 2023 at 2:18 PM Ali Malik wrote: > I sent an email and CCd you, they said they would etransfer payment as > soon as possible, Let us see how much they send by Friday > > On Tue, Apr 25, 2023 at 3:17=E2=80=AFPM Timothy Thomas wr= ote: > >> I understand if we have to suspend service. Let us know how the call goe= s. >> >> On Tue, Apr 25, 2023 at 1:42=E2=80=AFPM Ali Malik = wrote: >> >>> Hi Tim and Dennis, >>> >>> Client Vaughan Barb has been delayed of payment many times in the past. >>> This is the only privatepay client that we made an exception for to pay= by >>> cheque. There are currently 7 invoices outstanding. We don't know if th= ey >>> sent a cheque for any of these as the last deposit date was about a mon= th >>> ago. But nevertheless we should not be waiting this long for payment. >>> >>> I'm going to call the client to let them know we can no longer accept >>> cheque from them as payment method and to clear the balance of >>> $16,401.00. >>> >>> I will try my best to persuade client and come to a common ground but >>> just wanted to bring this up in case it gets escalated. >>> >>> thank you, >>> >>> [image: image.png] >>> -- >>> *Ali Malik* >>> Manager - Financial Operations >>> >>> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > > > -- > *Ali Malik* > Manager - Financial Operations > > -- Dennis Fancy, BSP Care Solutions Manager TheKey.ca [image: TheKey] --0000000000006a453405fa2e0206 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Ali, this family has historically always paid.=C2= =A0 On Tue, Apr 25, 2023 at 2:18 PM Ali Malik < ali.malik@thekey.com > wrote: I sent an email=C2=A0and CCd you, they= said they would etransfer payment as soon as possible, Let us see how much= they send by Friday On Tue, Apr 25, 2023 at 3:17=E2=80=AFPM Timothy Thomas = < tt@thekey.com >= ; wrote: I understand=C2=A0if we have to suspend service. Let us know how = the call goes. On Tue, Apr 25, 2023 at 1:42=E2=80=AFPM Ali Malik < ali.malik@thekey.com= > wrote: = Hi Tim and Dennis, Client Vaughan Barb = has been delayed of payment many times in the past. This is the only privat= epay client that we made an exception for to pay by cheque. There are curre= ntly 7 invoices outstanding. We don't=C2=A0know if they sent a cheque f= or any of these as the last deposit date was about a month ago. But neverth= eless we should not be waiting this long for payment. I'm going to call the client to let them know we can no longer acce= pt cheque from them as payment method and to clear the balance of=C2=A0