--000000000000b7ed2e05efc47c71 Content-Type: multipart/alternative; boundary="000000000000b7ed2c05efc47c70" --000000000000b7ed2c05efc47c70 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Adding Tim for visibility and also assistance in coordination in case Carolina is unable to respond. Tim/Carolina - can someone be available on 1/11/2023 between 10am - 12pm PST so that Shaw can pick up equipment for the phone services that were shut down when we finished porting to 8x8 on 11/14? Please let us know as soon as possible, thank you. On Tue, Dec 13, 2022 at 9:42 AM Isabelle La wrote: > Carolina - can you confirm this date and time will work for equipment > pick-up? > > On Tue, Dec 13, 2022 at 9:24 AM Gorata Kagiso > wrote: > >> We have booked Equipment pickup 11- January -2023 between >> 10:00 - 12:00 pm . Kindly let me know if this time works for you. >> >> >> Thank you, >> >> Gorata Kagiso, Large Business Support (West) =E2=80=93 Cancellations Sup= port >> Shaw Business >> T: 1877-742-9249 >> E: gorata.kagiso@sjrb.ca >> >> >> >> *This message is confidential and may contain privileged information. We >> ask that you not use or disclose this message other than with our consen= t. >> If you are not an intended recipient, please immediately notify us and >> delete this message. Thank-you.* >> >> >> --------------- Original Message --------------- >> *From:* Gorata Kagiso [gorata.kagiso@sjrb.ca] >> *Sent:* 18/11/2022 4:19 PM >> *To:* ila@thekey.com >> *Cc:* itsupport@thekey.com; corosa@thekey.com >> *Subject:* Re: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST: PON# >> IRIS102210310084 / BPSO 54933 [ ref:_00DU0HByX._5004U12ACs4:ref ] >> >> The disconnection is only for the Phone services that are requested to b= e >> ported out. The internet services are not included as part of the >> disconection. >> >> >> Thank you, >> >> Gorata Kagiso, Large Business Support (West) =E2=80=93 Cancellations Sup= port >> Shaw Business >> T: 1877-742-9249 >> E: gorata.kagiso@sjrb.ca >> >> >> >> *This message is confidential and may contain privileged information. We >> ask that you not use or disclose this message other than with our consen= t. >> If you are not an intended recipient, please immediately notify us and >> delete this message. Thank-you.* >> >> >> --------------- Original Message --------------- >> *From:* Isabelle La [ila@thekey.com] >> *Sent:* 18/11/2022 4:08 PM >> *To:* corosa@thekey.com; gorata.kagiso@sjrb.ca >> *Cc:* itsupport@thekey.com; cancellations@shawbusiness.ca >> *Subject:* Re: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST: PON# >> IRIS102210310084 / BPSO 54933 [ ref:_00DU0HByX._5004U12ACs4:ref ] >> >> Hello Shaw, >> >> Can you please confirm that this cancellation of services is for the >> entire PHONE services only but NOT the Internet service we have with you= , >> correct? >> >> On Fri, Nov 18, 2022 at 2:56 PM Carolina Orosa wrote= : >> >>> FYI. This just impacts the phones right, not our internet? >>> >>