----==_mimepart_67b75e0828721_2473fad6bcd86bc32191316 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi JosephTaylor,=C2=A0 Thank you for contacting The Key help desk. A= s we understand that you have multiple issue with your laptop (Camera, Mi= ke) Connected you on Gchat,=C2=A0 Allow me sometime I will connect with= you and take system on remote control. Thanks,=C2=A0 Bhavana K= umbar Senior Service Desk Engineer Contact IT Support 24*7 @ (888)838-1= 955=C2=A0|=C2=A0hca.freshdesk.com TheKey.com =C2=A0 = = On Thu, 20 Feb at 11:29 AM , JosephTaylor wro= te: Good Morning, = = The laptop I was sent (Lenovo ThinkPad) is completely unreliable and doe= s not work. Every day I have issues with Chrome not responding when I wan= t to attach a document (see below - this picture was taken on my phone as= my laptop is still frozen). = = I am also unable to attend meeting with my camera on as people are unabl= e to hear me and my voice becomes glitchy. = = I need something of higher performance to be able to properly do my job.= I have included my regional manager in this email as well. = = I do not wish to troubleshoot these issues, they are a functionality iss= ue of the ThinkPad not my specific laptop (I have had similar issues on o= ther company ThinkPads).=C2=A0 = = = = = = Please let me know what you can do,=C2=A0 = = Joey Taylor = Directeur G=C3=A9n=C3=A9ral/General Manager = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 ----==_mimepart_67b75e0828721_2473fad6bcd86bc32191316 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi JosephTaylor,=C2=A0 Thank you for contacting The Key help desk. As we understand that you have multiple issue with your = laptop (Camera, Mike) Connected you on Gchat,=C2=A0 Allow me sometime I will connect with you and take syste= m on remote control. Thanks,=C2=A0 Bhavana Kumbar Senior Service Desk Engineer Contact IT Support 24*7 @ (888)838= -1955 =C2=A0= | =C2=A0 hc= a.freshdesk.com <div style=3D'font-size: 13px; font-style: normal; font-variant-l