--000000000000931ca105d69475d3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mack! It was great to be able to connect today and discuss future training and the progress you are making in quoting $35/hour for our services. As promised, here is the link for LMS. https://learn.homecareassistance.com/login/index.php Click on the =E2=80=9CHCA Google Login=E2=80=9D button (yellow arrow below)= . Do not try and manually type in your username/password. How to Access My Programs 1. Once logged into Open LMS, if you are enrolled into a Program, you will see the Program tiles(s) on the home page. You can also click on the =E2= =80=9CMy Programs=E2=80=9D button (yellow arrow below) to view the program(s) tha= t you are enrolled in. 1. When you enter into the Program, all of the Courses will appear in various tiles. Click =E2=80=98Enter=E2=80=99 for each course to complete= the training. How to Access My Courses 1. Click on =E2=80=9CMy Courses=E2=80=9D (yellow arrow below) in order to a= ccess all of the courses that you are currently enrolled in. 2. Locate the course that you would like to begin and click =E2=80=98Enter= =E2=80=99 in order to complete the course. Below is an example of the Animal Kingdom course. How to Access All Courses 1. The =E2=80=9CAll courses=E2=80=9D button (yellow arrow below) lists all = courses that are available on the LMS but that you are not currently enrolled in. 1. If you would like to complete a course that you are not currently enrolled in, select the course by clicking =E2=80=98Enter=E2=80=99 and t= hen =E2=80=98Enroll me=E2=80=99 (yellow arrow below). LMS Help Desk If you have any questions or issues logging in, please contact HCA=E2=80=99= s Training and Development team at Training@homecareassistance.com I would suggest you that you enroll and complete the CCM assessment process (it has 2 parts), Animal Kingdom, Overcoming Objections and Sales Process V: Gaining Closing Commitments. Please send a follow up email after each course on your thoughts and biggest takeaway. Best, --=20 *Audra N. Williams BHA, LPN* *Director of Business Support*Home Care Assistance Direct: 425-757-7027 1025 108th Ave. NE Bellevue, WA 98004 homecareassistance.com --- Read Our Testimonials Join Our Newsletter We Are Hiring! *Champions of Aging Well*[image: image.png] --000000000000931ca105d69475d3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mack! It was great to be able to connect today and discuss= future training and the progress you are making in quoting $35/hour for ou= r services. As promised, here is the=C2=A0link for LMS.=C2=A0 =C2=A0https://learn.h= omecareassistance.com/login/index.php Click on the =E2=80=9CHCA Goo= gle Login=E2=80=9D button (yellow arrow below). Do not try and manually typ= e in your username/password.=C2=A0 <img src=3D"https://lh5.googleusercontent.com= /7AZaEwrgDGPRsXh3-qn7bap2qwAWV1FUdtFDaZYR5okRCCPf8P5aV7sCuy0ZC9idU9