--0000000000001138f606176320e2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Cynthia, Before I reach back out to client Rachel Sasseville. Can we please confirm these invoices have not been paid. Invoice 01/23/2024 51894 Sasseville Rachel abbas.sadikot@mcgill.ca 02/22/2024 etrsf 886.06 Invoice 11/28/2023 51219 Sasseville Rachel abbas.sadikot@mcgill.ca 12/28/2023 etrsf 1,182.25 Invoice 12/12/2023 51396 Sasseville Rachel abbas.sadikot@mcgill.ca 01/11/2024 etrsf 886.06 Thank you, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Tue, Apr 30, 2024 at 11:46=E2=80=AFAM Joey Taylor wrote: > abbas.sadikot@mcgill.ca > > rasaz@sympatico.ca > > On Tue, Apr 30, 2024 at 11:34=E2=80=AFAM John Janiga > wrote: > >> Sure thing, can you confirm the best email to use. >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Tue, Apr 30, 2024 at 11:32=E2=80=AFAM Timothy Thomas = wrote: >> >>> John, >>> >>> If Cynthia agrees, please send the client an email requesting proof of >>> payment. CC Joey and I. >>> >>> Thanks! >>> >>> On Tue, Apr 30, 2024 at 11:20=E2=80=AFAM John Janiga >>> wrote: >>> >>>> Hello Timothy and Joey, >>>> >>>> I can but would only be able to speak to what payments we have >>>> received, which I believe we have provided a few times now via client >>>> statement. >>>> >>>> It really falls now on the client to prove these transactions have bee= n >>>> sent and withdrawn from his account or provide a PAD or credit card th= at we >>>> may initiate charges from. >>>> >>>> Can the client provide these proof of payments which Cynthia states we >>>> have not received ? >>>> >>>> @Cynthia Lum Just to confirm, Have we received and >>>> posted all payments for Rachel Sasseville to date? >>>> >>>> *John Janiga* >>>> Senior Accounts Receivable Specialist >>>> *john.janiga@thekey.com * >>>> *408-647-7538 * >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> >>>> On Tue, Apr 30, 2024 at 11:11=E2=80=AFAM Timothy Thomas wrote: >>>> >>>>> @John Janiga Check Joey's response below. >>>>> >>>>> Can you call Sasserville and walk through his payments? If you need m= e >>>>> on the call to review the bank deposits I can be there. >>>>> >>>>> >>>>> >>>>> On Tue, Apr 30, 2024 at 10:47=E2=80=AFAM Joey Taylor >>>>> wrote: >>>>> >>>>>> *Rochon:* Caregiver (Moji) will be bringing the cheques this week >>>>>> *Sasseville*: Someone who has access to billing needs to call. He is >>>>>> saying everything is paid. Not sure how I can dispute when I dont ha= ve any >>>>>> information in front of me. I have been saying this for months about= this >>>>>> client. >>>>>> >>>>>> On Tue, Apr 30, 2024 at 9:44=E2=80=AFAM Timothy Thomas wrote: >>>>>> >>>>>>> Have you done anything on this yet? >>>>>>> >>>>>>> On Fri, Apr 26, 2024 at 11:04=E2=80=AFAM John Janiga >>>>>>> wrote