Re: New Model

From
Chen Xie <chen@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
Fri, 10 Nov 2023 14:46:41 -0500
Folder
INBOX
--0000000000000d2dd00609d195b0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Well Vancouver, you're at 5 now, requesting 6 right. GM doesn't count. On Fri, Nov 10, 2023 at 2:27=E2=80=AFPM Timothy Thomas wrot= e: > Vancouver: 108 clients =3D 5.4, at 6 now requesting 7 (remember we have h= igh > concentration of 24/7s) > Calgary: 49 clients =3D 2.5, at 3 + Dennis, remaining at 3 for now with > Dennis supporting intakes as needed. > Winnipeg: 44 clients =3D 2.2, at 2 requesting 3 for cg facing role. > Toronto: 114 clients =3D 5.7, at 6 and holding steady with upgrades > Montreal: 114 clients =3D 5,7, at 6 and remaining at 6 with new hires to > replace Dom (on leave) and Desiree moving to TO > > On Fri, Nov 10, 2023 at 1:16=E2=80=AFPM Chen Xie wrote: > >> Assuming we should have 1 Non-General Manager headcount per 20 Clients >> (Monthly Active), will you state in each location how many clients we ha= d >> in October, so we can quickly surmise where we are on track and where we >> are proposing to be slightly heavy? >> >> Thx >> >> On Fri, Nov 10, 2023 at 12:30=E2=80=AFPM Timothy Thomas = wrote: >> >>> Hi, >>> >>> As Canada prepares to shift back to the local leader model I've >>> identified a few personnel changes that will ensure we can deliver a hi= gh >>> quality, "in person" care model across the country. Here are my >>> recommendations for each market. >>> >>> *Montreal* >>> >>> Joey will take the lead as General Manager. Wendy Loper has been hired >>> to replace Dominique Jacobs who remains on a leave of absence for the >>> foreseeable future. Desiree Aranjo, who resides in Toronto, will move t= o >>> that team. We have identified a replacement, Kim McConnel, who can star= t >>> asap. Position to be opened in Workday. >>> >>> Current Model Current Title New Model New Title >>> Joey Taylor Regional Solutions Joey Taylor General Manager >>> Maria Licoudis Success Maria Licoudis Client Care >>> Dominique Jacobs (on-leave) Success Wendy Loper Client Care >>> Melissa Caltagirone Staffing Kim McConnel Client Care >>> Nikita Moreau Staffing *Dominique Jacobs (on-leave)* *Client Care* >>> Carolyn Daoust Ambassador Melissa Caltagirone Staffing >>> Desiree Aranjo Solutions Nikita Moreau Staffing >>> Total 7 Carolyn Daoust Ambassador >>> Total 7 >>> >>> *Greater Toronto* >>> >>> Cheryl Cartwright will assume the role of General Manager. I'm concerne= d >>> that she has not bought into the new model and recommend that we look t= o >>> upgrade. I would like to use a headhunter to identify a new leader for >>> Greater Toronto that has experience working in both public and private = home >>> care. Desiree Aranjo will replace Taylor Cleland who will be terminated= . We >>> are looking to upgrade Allison Brennan and Poulami Shah but have yet to >>> find suitable candidates. >>> >>> Current Model Current Title New Model New Title >>> Cheryl Cartwright Regional Success Cheryl Cartwright General Manager >>> Allison Brennan S