Re: Update on Caring.com Leads

From
Kadie Marlin-Chambers <kchambers@thekey.com>
To
Dawn Christensen <dawn.christensen@thekey.com>
CC
Audra Williams <audraw@thekey.com>, IntakeManagers <IntakeManagers@thekey.com>, Regional Directors <RegionalDirectors@thekey.com>, GeneralManagers <GeneralManagers@thekey.com>, Jeff Steck <jeff.steck@thekey.com>, Julia Jenkins <jujenkins@thekey.com>, Ashley Mirone <amirone@thekey.com>, Caroline Henderson <caroline.henderson@thekey.com>
Date
Wed, 17 Jul 2024 08:51:24 -0400
Folder
INBOX
--00000000000007b73f061d70ec44 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for the update! On Wed, Jul 17, 2024 at 8:43=E2=80=AFAM Dawn Christensen wrote: > Love the change! Thank you!! > > On Wed, Jul 17, 2024 at 8:00=E2=80=AFAM Audra Williams wrote: > >> Hi Team! >> >> I wanted to inform you about an exciting new process regarding the >> handling of Caring.com leads!! >> >> Moving forward, the Contact Center will close all Caring.com *leads* >> after three attempts. You will no longer see these *leads* in your >> pipelines. However, if you see a caring.com *opportunity* in your >> pipeline, that is your indication to move forward with this *opportunity= * >> as the opportunity owner. If you are not listed as the opportunity owner= , >> please change this field to your name. >> >> Regional Intake Managers should now close any existing Caring.com leads >> in the pipeline to ensure accuracy of our pipelines moving forward. >> >> Thank you for your cooperation and as always please reach out if you hav= e >> any questions. >> >> Best, >> >> >> -- >> Audra Williams >> Director, Divisional Operations >> (425) 757-7027 >> TheKey.com >> >> >> [image: TheKey] >> > > > -- > Dawn Christensen RN, BSN, MA > General Manager > The Key > Naples, FL 239-494-1039 > Fort Myers, FL 239-791-8728 > > > > *Please note my email has changed:* > dawn.christensen@thekey.com > > +1-239-571-4182 > TheKey.com > [image: TheKey] > --00000000000007b73f061d70ec44 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for the update! On Wed, Jul 17, 2024 at 8:43=E2= =80=AFAM Dawn Christensen &lt; dawn.christensen@thekey.com &gt; wrote: Love the change! Thank you!! O= n Wed, Jul 17, 2024 at 8:00=E2=80=AFAM Audra Williams &lt; audraw@thekey.com &gt; wrote: Hi Tea= m! I wanted to inform you about an exciting new process regarding the= handling of Caring.com leads!!=C2=A0=C2=A0 Moving forward, the Conta= ct Center will close all Caring.com leads after three attempts.=C2= =A0 You will no longer see these leads in your pipelines.=C2=A0 Howe= ver, if you see a caring.co= m opportunity in your pipeline, that is your indication to move = forward with this opportunity as the opportunity owner. If you are n= ot listed as the opportunity owner, please change this field to your name. Regional Intake Managers should now close any existing Caring.com lea= ds in the pipeline to ensure accuracy of our pipelines moving forward.=C2= =A0 Thank you for your cooperation and as always please reach out if = you have any questions.

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