Re: Julianna Brown - Holiday Pay 16 hours

From
HR Service Center Support <hrservicecenter@thekey.com>
To
acnossen@thekey.com
CC
payrollteam@thekey.com, tt@thekey.com, johny.sotomayor@thekey.com
Date
2024-12-02 21:12:30
Folder
INBOX
----==_mimepart_674e22be6421e_ab3ffc4144a7dc1201538a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit Hi&amp;nbsp;Abby, After further view of the employee handbook which I copied below. This employee is entitled to receive the Holiday and the holiday pay paid at 1.5 the rate.&amp;nbsp;&amp;nbsp; Full-time non-exempt team members will receive eight (8) hours of holiday pay at their regular rate&amp;nbsp;and&amp;nbsp;will receive time and a half (1.5) rate for any hours worked on a company recognized holiday. For example, a full-time non-exempt team member that worked six (6) hours on a company recognized holiday would be paid eight (8) hours at regular pay plus six (6) hours at time and a half (1.5). Thank you, Your Human Resources Service Center 1.888.874.8088 You can follow the progress of your inquiry by clicking this link:&amp;nbsp;https://thekey.freshservice.com/helpdesk/tickets/144699 On Mon, Dec 2 2:36 PM , HR Service Center Support &lt;HRServiceCenter@thekey.com&gt; wrote: Hi&amp;nbsp;Abby, We are aware of the issue and it will be corrected prior to payroll completion.&amp;nbsp; Thanks,&amp;nbsp; Thank you, Your Human Resources Service Center 1.888.874.8088 You can follow the progress of your inquiry by clicking this link:&amp;nbsp;https://thekey.freshservice.com/helpdesk/tickets/144699 On Mon, Dec 2 11:27 AM , HR Service Center Support &lt;HRServiceCenter@thekey.com&gt; wrote: Hi&amp;nbsp;Abby, Thank you for contacting the HR Service Center. I am happy to help you! &amp;nbsp; To best assist you, I am going to ask the Payroll specialist in your area, to connect with you. &amp;nbsp; If you have any questions, please reply to this email. Thank you, Your Human Resources Service Center 1.888.874.8088 You can follow the progress of your inquiry by clicking this link:&amp;nbsp;https://thekey.freshservice.com/helpdesk/tickets/144699 Please share your experience&amp;nbsp;-Click here&amp;nbsp;to complete a 3-question survey On Mon, Dec 2 11:24 AM , Abby &lt;acnossen@thekey.com&gt; wrote: Hello, I noticed on Julianna Brown&#39;s Workday that the system has auto generated 8 hrs of Holiday pay for 11-28-24 and 11-29-24.&amp;nbsp; Thank you, -- Abby Cnossen Manager of Quality and Service Call or text: 616-271-8243 TheKey.com ----==_mimepart_674e22be6421e_ab3ffc4144a7dc1201538a Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable = Hi=C2=A0 Abby, After further view of the employee h= andbook which I copied below. This employee is entitled to receive the Ho= liday and the holiday pay paid at 1.5 the rate.=C2=A0=C2=A0 Full-time non-exempt team members will receive eight (8) hours= of holiday pay at their regular rate =C2=A0 and =C2=A0 will receive time= and a half (1.5) rate for any hours worked on a company recognized holid= ay. <br dir=3D"ltr" style=3D"color: rgb(80, 0, 80); font-family: in= herit; font-size: inherit; font-style: normal; font-variant-ligatures: no= rmal; font-variant-caps: normal; fon

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