--000000000000fdee6505934e4430 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, I just wanted to let you know that I called the number you provided below and they told me that any authorization to another individual is impossible, it could only be me and any change would have to be made by the CLSC. I called Geraldine at the CLSC and left her a message to ensure that any forms that need to be filled out be sent to my home as soon as possible= . In the meantime, can you tell me if Noreen has been paid for any other weeks other than the first two weeks that she was paid for? Has she been given an advance? Thank you, Maria On Mon, Sep 16, 2019 at 4:25 PM Timothy Thomas wrote: > Hi Maria, > > Maxine forwarded me your email. > > It's uncommon for us to have these issues so far into the process with > cheque emplois. It seems the time sheets are not making their way to you = or > the cheque emplois department. > > As a last resort, could you please appoint me an approved contact with th= e > Cheque Emplois department. This way I can work with them to ensure the > proper time sheets are submitted and that Noreen is paid. You can do so b= y > calling 514-356-1199 and giving them my coordinates (Tim Thomas > 514-907-5065). > > Please let me know if this is acceptable to you and once I have been adde= d > to the contact list. > Regards, > Tim > > On Mon, Sep 16, 2019 at 2:48 PM Maxine Silverman msilverman@homecareassistance.com> wrote: > >> >> >> Maxine Silverman >> >> >> >> *G**estionnaire de Soins, TS** | **Case Manager, MSW* >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> msilverman@homecareassistance.com | >> Homecareassistancemontreal.ca >> >> >> >> >> >> >> ---------- Forwarded message --------- >> From: Maria Drosou >> Date: Mon, Sep 16, 2019 at 2:42 PM >> Subject: Re: Cheque Emploi >> To: Maxine Silverman >> >> >> Hi Maxine, >> >> I apologize but I am really being put in the middle, I have absolutely n= o >> control other than the fact that I have spoken to the nurse in charge (a= t >> least 5 times on this subject) who informed Noreen last week in person t= hat >> the individual handling it was ill and he is back but backlogged. I jus= t >> don=E2=80=99t understand how you want me to intervene, I do not have the= power to >> do anything more. >> >> I advise you to pay Noreen as you determine is right. She needs to be >> paid. I am also upset because we discussed working with Cheque Emploi >> before signing with Homecare and you assured us that there are some init= ial >> hurdles to get it going but once it goes, it works. You told us you had >> clients with this and it was working fine. But it seems that it is not a= nd >> it seems you expect something more from me when I am repeatedly told fro= m >> the CLSC that it is being looked into. >> Does not Homecare Assistance have a protocol of what to do in these case= s >> and a person who can work with Cheque Emploi more closely? >> >> Thanks, >> Mar