--00000000000038ea6005db485f89 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Nedra and I have spoken on correct process for applications. Nedra will add HCA bank info for now and let us know on CAD bank setup. Nedra will get card issued for Cheryl in TO and will get Taneisha app in today. Send Nedra Waterloo assoc. that needs card. All the subs and locations for CAD are in Concur, so there should not be any problems getting the charges to the right location. We=E2=80=99ll look at adding cards to the JPMC bank account we setup in CAD= as an alternative. Thanks, Gary *From:* Timothy Thomas *Sent:* Monday, March 28, 2022 9:10 AM *To:* Gary Scott *Cc:* Audra Williams ; Nedra Peterson *Subject:* Re: Credit Cards Hi Gary, We have the Mavencare GM Taneisha who will need a card as well as the new HCA Mississauga Waterloo acquisition. I finally received my card on Friday, it took over 3 weeks to get it. My HCL Roger is still waiting. Having to send them to Tampa first is confusing as we need to fill out the form as a US resident with a fake SSN and the Tampa address doesn't even fit within the maximum text fields. I think it's best that someone from your team fill out the request on Canadian employees behalf. Alternatively if we could get a Canadianized application form that would be great. My direct reports seem unable to send through their expense reports for approval. I believe this has to do with the banking issue mentioned above, unless they're missing something. Amex is just not as widely accepted in Canada as it is in the US, therefore a backup card is still required. For example maybe half of all restaurants accept it. Most small and mid sized vendors don't accept given its higher transaction fees. Let me know if you have any further questions. Tim On Sat, Mar 26, 2022 at 2:28 PM Gary Scott wrote: Hi Tim, who all needs cards in CAD? Also, please share acceptance issues with me and Nedra. We heard of some a while back along with a pin issue. We resolved the pin issue, and I have not heard of any acceptance issues since. If we understand the acceptance issues we can address with Amex or go down a different path for CAD cards. Also, Nedra is working with Concur to add CAD bank expense reimb=E2=80=94th= is does not hold up corporate card. ---------- Forwarded message --------- From: *Brian Scott* Date: Sat, Mar 26, 2022 at 12:04 PM Subject: Fwd: Credit Cards To: Gary Scott Is this you or Amanda at this point that would address this? I think you but wanted to confirm ---------- Forwarded message --------- From: *Angie Markwell* Date: Fri, Mar 25, 2022 at 8:34 PM Subject: Fwd: Credit Cards To: Brian Scott Hi Brian, Who could help em sort this all out and get us back on track? ---------- Forwarded message --------- From: *Timothy Thomas* Date: Wed, Mar 23, 2022 at 9:05 AM Subject: Re: Credit Cards To: Angie Markwell Hi Angie, Canada is a bit of a mess with respect to CCs. The corporate Amex cards need to first be s