--000000000000d628120637250ad7 Content-Type: multipart/alternative; boundary="000000000000d628110637250ad6" --000000000000d628110637250ad6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, I'm out Thursday and Friday afternoons. Otherwise, my calendar is up to date. Re Amy, she has a client start Rose Rayburn from May that has been hung up in Salesforce. Salesforce support should have it corrected today. Laura has been working on it for a while. After that client account is fixed, Amy will have hit her May goal and is tracking to hit her June number as well. Amy's activity was in the top 5 in the country last week, so I have no concerns with her at the moment, but I am happy to talk if needed. Thanks, *Will Reid* Partner | TheKey Mobile: 513.707.2304 On Mon, Jun 9, 2025 at 9:17=E2=80=AFAM Timothy Thomas wrote= : > Good morning Gents, > > Please see Ashley's email below. Let me know when you have some time to > connect this week. > > Thanks > Tim > > ---------- Forwarded message --------- > From: Ashley Mirone > Date: Fri, Jun 6, 2025 at 6:37=E2=80=AFPM > Subject: May HCL Performance - Ohio JV > To: Timothy Thomas > > > Hi Tim, > > In reviewing performance management decisions based on May HCL performanc= e > across all HCLs, I see that both Lisa and Amy missed the targets for all > three of our primary KPIs in May: Revenue, SOC, and Activity. > > Lisa in particular has had five consecutive missed months across all thre= e > KPIs. It would be helpful to understand what the corrective plan is for > this consistent missed performance. I've attached the May performance > summary PDF as well as included some visuals below for your reference. I > would love to see how we can get them both on track and exceeding their > targets. > > *May Performance:* > [image: image.png][image: image.png] > > > *Lisa Marcoguiseppe:* > [image: image.png] > [image: image.png] > > > > *Amy McDaniel:* > [image: image.png] > [image: image.png] > > > Thank you, > > Ashley Mirone > SVP of Business Development > *Please note my email has changed:* > amirone@TheKey.com > Direct: (310) 755-9669 > TheKey.com > [image: TheKey] > --000000000000d628110637250ad6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, I'm out Thursday and Friday af= ternoons. Otherwise, my calendar is up to date.=C2=A0 Re Amy, she has a client start Rose Rayburn from May that has been hung= up in Salesforce. Salesforce support should have it corrected today. Laura= has been working on it for a while. After that client account is fixed, Am= y will have hit her May goal and is tracking to hit her June number as well= . Amy's activity was in the top 5 in the country last week, so I have n= o concerns with her at the moment, but I am happy to talk if=C2=A0needed. Thanks, Will Reid Partner | TheKey Mobi= le: 513.707.2304 <img src=3D"https://lh7-rt.googleusercontent.com/docsz/AD_4nXfrqPn= YTBjeh3gAlRB5pN9N3_zqjthuS0P9