--0000000000003b6688062177e4fc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Tim, We met with Lifeguard today and can start moving forward to get Amanda setup in our system with email. What needs to happen first is we need to get a position opened in Workday as a contractor. With that said we will need to know who will be managing this resource and more importantly making sure they are removed or terminated if they are no longer with us. Who would the manager be? Do you want Amanda to have a TheKey phone number with 8x8? I can reach out to HR to help get them setup once I have this info. Thanks , Terrence On Wed, Sep 4, 2024 at 4:20=E2=80=AFPM Timothy Thomas wrote= : > No worries, thank you! > > On Wed, Sep 4, 2024 at 4:08=E2=80=AFPM Terrence Vetter > wrote: > >> I understand... sorry it's been hectic few days with everything that's >> happened. >> I just sent an email to him >> >> Thanks , Terrence >> >> >> On Wed, Sep 4, 2024 at 3:55=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Hi Terrence, >>> >>> Have you connected with Steven from Lifeguard? This is a rather urgent >>> need. >>> >>> Let me know how I can help. >>> Thanks! >>> >>> On Tue, Sep 3, 2024 at 2:38=E2=80=AFPM Timothy Thomas w= rote: >>> >>>> Sorry I sent the wrong email for Steve. >>>> Steven Ferguson >>>> >>>> On Tue, Sep 3, 2024 at 2:37=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> Hi Terrence. >>>>> >>>>> That would work for me. And perhaps a distribution list for >>>>> lifeguard@thekey.com >>>>> >>>>> To clarify, we want it to appear as if customers are doing business >>>>> with TheKey directly. >>>>> >>>>> The technical lead for TheKey is Steve Ferguson - sferguson@myca.com >>>>> >>>>> Thanks! >>>>> >>>>> >>>>> On Tue, Sep 3, 2024 at 2:32=E2=80=AFPM Terrence Vetter >>>> terrence.vetter@thekey.com> wrote: >>>>> >>>>>> It is against company policy to setup generic email addresses for >>>>>> people to share, it is a security issue. >>>>>> Generally we provide contractors email addresses that are unique to >>>>>> them and then we could have a group shared email address. We would n= eed an >>>>>> MSA with the vendor before we start providing corporate email addres= ses. I >>>>>> would be interested on how they normally communicate with their cust= omers. >>>>>> >>>>>> Is there technical contact we can talk to? >>>>>> >>>>>> Thanks , Terrence >>>>>> >>>>>> >>>>>> On Tue, Sep 3, 2024 at 2:23=E2=80=AFPM Timothy Thomas wrote: >>>>>> >>>>>>> Hi Mike, >>>>>>> >>>>>>> We have signed an agreement to pilot a new service with Lifeguard, >>>>>>> offering our clients in-home monitoring services. I=E2=80=99ve atta= ched a brochure >>>>>>> with more details about the program. >>>>>>> >>>>>>> To ensure seamless communication, I=E2=80=99d like the Lifeguard te= am to >>>>>>> have the ability to interact with our clients via a dedicated email >>>>>>> address, such as lifeguard@thekey.com. >>>>>>> >>>>>>> Please let me know if there=E2=80=99s anything else y