--Apple-Mail=_42BE85B7-84F9-47E0-A9FF-6E291AE330A7 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Tim Thomas Home Care Assistance (Montr=C3=A9al) 4464 Ste. Catherine Ouest Westmount, Qu=C3=A9bec H3Z 1R7 Tel: 514 907 5065 <> Fax: 514 907 5067 <>=20 tthomas@homecareassistance.com www.homecareassistancemontreal.ca www.facebook.com/hcamontreal www.twitter.com/hcamontreal > Begin forwarded message: >=20 > From: "Ceridian CRM System" > Subject: Confirmation of new case - 15544215 CRM:00197672923 > Date: February 8, 2017 at 10:58:01 AM EST > To: "Tim Thomas" >=20 > Dear Tim Thomas, > This message is to advise that a Case has been created based on your = request. >=20 > Your Case number is 15544215 and should be quoted with all = correspondence relating to this request. >=20 > Kindly include this number in the subject line of any related emails = to facilitate effective routing.=20 >=20 > Comments: >=20 > Custom import requires each item for an employee would be required to = be on a separate line which will not work for him and his provider, = clear care, will not reformat their time clock. His provider is = recommending they change their provider to ADP. They want to go back to = powerpay from powerpay plus and not use our import as it will not work = for them as they have 125 active employees. They would also like the = conversion to powerpay plus fee of $150.00 refunded as well as the = $250.00 import activation fee which appeared on run 122. >=20 > If additional information is required, a member of the Service Team = will be in contact with you. >=20 > =20 > Thank you, >=20 > =20 > CAROL BRETON >=20 > Your Service Delivery Team | Ceridian Canada Ltd. | = www.ceridian.ca > =20 > To assist in efficiently processing your requests, please include your = Payroll number or PSID number in all correspondence. >=20 --Apple-Mail=_42BE85B7-84F9-47E0-A9FF-6E291AE330A7 Content-Type: multipart/related; type="text/html"; boundary="Apple-Mail=_8A6015AA-56CD-4806-8A93-859B33875FD2" --Apple-Mail=_8A6015AA-56CD-4806-8A93-859B33875FD2 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Tim = Thomas <br = class=3D"Apple-interchange-newline" style=3D"color: rgb(0, 0, 0); = font-family: Helvetica; font-size: 12px; font-style: normal; = font-variant-caps: normal; font-weight: normal; let