--00000000000061f26b05d9f44b0a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes they are looking at the webform as well./ On Fri, Mar 11, 2022 at 9:01 AM James Sudimak (Web Support) wrote: > Hi Alexa, > > Regarding CallRail call tracking, you're correct. This will just involve > adding the CallRail script to the site and doing QA/testing as you > mentioned. > > Also, is Timothy's team handling or looking into the CallRail webform > portion? Thanks! > > Warm regards, > > James Sudimak > Web Developer, TheKey > thekey.com > 221 Main St #520 , > San Francisco, CA 94105 > > > On Mar 10, 3:45 PM, Timothy Thomas wrote: > >> Completely understandable. >> >> I'll see if we can manage. >> >> Thanks so much! >> Tim >> >> > On Mar 10, 3:15 PM, Alexa Graziani wrote: > >> Gotcha. >> >> Our dev team cannot make that switch right now due to bandwidth but I'd >> be open to your agency working on this if they know how to do it and wou= ld >> like to test it. >> >> Sincerely, >> >> > On Mar 10, 3:05 PM, Timothy Thomas wrote: > >> Alexa. >> >> Call rail Offers web forms as well in addition to call tracking it=E2=80= =99s just >> convenient as all your metrics lie in one platform. >> >> We run them on the Montreal site. >> >> > On Mar 10, 2:26 PM, James Sudimak wrote: > >> Hi Team, >> >> Chuck =E2=80=94 Sounds good. We will plan to switch over to the other Ma= ilgun >> account and we will inform you once this is tested and complete. >> >> Alexa / Jonathan =E2=80=94 Please see Timothy's note below regarding cal= l >> tracking on the Calgary website: >> *"Is it possible to use call rail forms instead and install tracking >> numbers site wide?"* >> >> Any concerns on possibly integrating CallRail on the site, or other >> acquired sites? >> >> Thanks and warm regards, >> >> James Sudimak >> Web Developer, Home Care Assistance >> homecareassistance.com >> 221 Main St #520 , >> San Francisco, CA 94105 >> >> > On Mar 10, 1:15 PM, Chuck Terlesky wrote: > >> Hi James - Yes we can use the other Mailgun account with a new API key. >> >> Thanks, Chuck >> >> > On Mar 10, 11:39 AM, Timothy Thomas wrote: > >> Is it possible to use call rail forms instead and install tracking >> numbers site wide? >> >> > On Mar 10, 11:24 AM, James Sudimak wrote: > >> Hi Chuck, >> >> Apologies for the delayed response here. We've gone ahead and created a >> new FTP user for you. Here are the credentials: >> >> *Host:* 162.221.187.162 >> *Port:* 21 >> *User:* chuck@homecareassistancecalgary.ca >> *Password:* qrC!pf8X*#_A >> >> Regarding Mailgun, I don't believe we have access to the Mailgun account >> that the site is connected to. It you are also unable to access, we can >> work around by using another Mailgun account and use that API key instea= d. >> >> Please let us know if there is anything else we may assist with. >> >> Thanks and warm regards, >> >> James Sudimak >> Web Developer, Home Care Assistance >> homecareassistance.com >> 221 Main St #520 , >>