--000000000000f2b1f206200b5a14 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim! Here is my info for Columbus: *Referral Marketing Activities: * =E2=80=A2Currently working with HCL on 8,000 days of Retirement Project wit= h many other partners. =E2=80=A2Planning Introduction schedule asking for feedback on how to impro= ve experience...with facilities, families and referral partners too! After the new Client Roster Assessment is complete then planning on the execution of improvements. *Operational changes: (local only)* =E2=80=A2This is my last week of being the GM for Columbus. In my new role = I am planning on working on closing the back door/ working on retention and problem solving, improving quality of the Client experience and finally doing research on service gaps. =E2=80=A2 Will be helping Alyce get established with the team and getting h= er all the information she needs for a smooth transition. =E2=80=A2Developing the Nursing program: hiring all the LPNS and RNS as we = can to create a PRN army of sorts. Establish pricing and MArketing materials. =E2=80=A2Establishing our new White Glove Caregiver program. Enhancing and = raising the expectations of a small group of CGs so we can expand into more wealthy areas and provide a higher level of care. If you need any more details or more information- let me know! On Mon, Aug 19, 2024 at 10:49=E2=80=AFAM Timothy Thomas wro= te: > Hi again! > > I=E2=80=99m preparing my monthly operations review slides for Wednesday a= nd would > appreciate your input. Please send me a list of the action items you=E2= =80=99re > working on in your local markets to grow the business. These could includ= e > referral marketing activities, partnerships, or consumer marketing > initiatives. Additionally, please include any operational changes or > focuses that you=E2=80=99re currently involved in, such as improving proc= esses, > client retention, pipeline efficiencies, etc. Any contributions are welco= me! > > If you=E2=80=99re new to this, feel free to reach out with any questions.= I look > forward to partnering with you on these initiatives. > > Thanks! > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --000000000000f2b1f206200b5a14 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim! Here is my info for Columbus: Refe= rral Marketing Activities:=C2=A0 =E2=80=A2Currently working w= ith HCL on 8,000 days of Retirement Project with many other partners. =E2=80=A2Planning Introduction schedule=C2=A0asking for feedback o= n how to improve experience...with facilities, families and referral partne= rs too!=C2=A0=C2=A0After the new Client Roster Assessment is complete then = planning on the execution of improvements.=C2=A0 Operational changes: (local only) =E2=80=A2This = is my last week of being the GM for Columbus. In my new role I am planning = on working on closing the