--000000000000b7df3605f1dc89df Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Dominique, Myself and Tim had sent these invoices multiple times to the client. I will go ahead and try to resend them again. thank you, On Mon, Jan 9, 2023 at 5:35 PM Dominique Jacobs wrote: > Hello All, > > I am currently on the phone with Lorne Greenfield and he has still not > received the invoices. The email address they should be sent to were *phi= llag@bellsouth.net > *he has checked his junk folder and there is > nothing there. Lorne has not received an invoice since Dec 7th. > > Can you please follow up with this and get back to me? I will call Lorne > tomorrow morning to let him know what is going on. > > Thank you > Dominique > > > > Dominique Jacobs > > > > *Client Care Manager* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > djacobs@homecareassistance.com | Homecareassistancemontreal.ca > > > > On Wed, Jan 4, 2023 at 11:31 AM Tim Thomas wrote: > >> Hi Dominique , I just saw this. He notified us through the admin account >> yesterday that he was not receiving invoices. I went into QuickBooks and >> his email address is correct but regardless I resent him all the invoice= s. >> Now he=E2=80=99s reaching out to you. Which suggests that he didn=E2=80= =99t receive my >> email yesterday either. Perhaps the invoices are going to his junk folde= r, >> but nothing has changed from our end. >> >> Tim Thomas >> Home Care Assistance >> 514 726 7647 >> >> >> On Jan 4, 2023, at 10:28 AM, Dominique Jacobs wrote= : >> >> =EF=BB=BF >> Good morning all, >> >> I just received the following email regarding client Greenfield. >> >> Please let me know so I can follow up with him. >> >> Thanks so much >> Dom >> >> >> >> Dominique Jacobs >> >> >> >> *Client Care Manager* >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> djacobs@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> ---------- Forwarded message --------- >> From: >> Date: Tue, Jan 3, 2023 at 10:45 PM >> Subject: FW: Facture/Invoice 45402 Home Care Assistance Montr=C3=A9al / = Soins >> =C3=A0 Domicile >> To: >> >> >> Dominique: >> >> >> >> I sent the below message this morning, but forgot to include you on the >> distribution. >> >> >> >> Could you perhaps investigate this for me? >> >> >> >> Thanks. >> >> >> >> Lorne >> >> >> >> Lorne Greenfield >> >> 404-869-8559 (home) >> >> 404-368-9485 (cell) >> >> >> >> *From:* phillag@bellsouth.net >> *Sent:* Tuesday, January 3, 2023 10:13 AM >> *To:* 'adminmtl@homecareassistance.com' >> *Subject:* RE: Facture/Invoice 45402 Home Care Assistance Montr=C3=A9al = / >> Soins =C3=A0 Domicile >> *Importance:* High >> >> >> >> Excuse me, but the last invoice I received from you was dated December 7= , >> 2022. >> >> >> >> Could you please provide any that were issued after that date, and also >> make sure that my email has not dropped from your distribution list? >> >> >> >> Thanks. >> >> >> >> Lorne >> >> >> >> Lorne Greenfield >