--0000000000004f23af06199d7fc0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Day All, TheKey's Learning Portal team is reporting that the authentication issue has been resolved. Users should be able to log into the portal without any further issues. If further support is required, as always, please reach out to the IT Help Desk by emailing us at itsupport@thekey.com or by calling us at (888) 838-1955. We're here to help! Please note that our IT Help Desk is available, Monday through Friday, 8:00 AM to 9:00 PM EST. Kind Regards, Mike Conner On Wed, May 29, 2024 at 2:03=E2=80=AFPM Mike Conner wrote: > Good day, > > We regret to inform you that users are currently unable to log into > TheKey's Learning Portal. When attempting to log in, users encounter an > authentication error message. > > Our team is aware of the issue and is working diligently to resolve it as > quickly as possible. We apologize for any inconvenience this may cause an= d > appreciate your understanding and patience. > > Kind Regards, > *Mike Conner* > IT Manager - Services and Support > Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com > TheKey.com > [image: TheKey] > --0000000000004f23af06199d7fc0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Day All, TheKey's Learning Portal team is reporting that t= he authentication=C2=A0issue has=C2=A0been resolved. Users should be able t= o log into the portal without any further issues.=C2=A0 If further support is required, as always, pl= ease reach out to the IT Help Desk by emailing us at=C2=A0 itsupport@thekey.com =C2=A0or b= y calling us at (888) 838-1955. We're here to help! Please note that ou= r IT Help Desk is available, Monday through Friday, 8:00 AM to 9:00 PM EST.= Kind Regards, Mike Conn= er On Wed, May 29, 2024 at 2:03=E2=80=AFPM Mike Conner < noreply_italerts@thekey.com > wrote: G= ood day, We regret to inform you that users are currently unable to = log into TheKey's Learning Portal. When attempting to log in, users enc= ounter an authentication error message. Our team is aware of the iss= ue and is working diligently to resolve it as quickly as possible. We apolo= gize for any inconvenience this may cause and appreciate your understanding= and patience. Kind Regards,=C2=A0 Mike Conner IT Manager - Service= s and Support Contact IT Support 8am-9pm est @ (888)838= -1955 =C2=A0| =C2=A0 hca.freshdesk.com TheKey.co= m --0000000000004f23af06199d7fc0--