--00000000000078b22505ee9f76a2 Content-Type: text/plain; charset="UTF-8" Hi, Cheryl, Passing off the detractor below in order for you to initiate next steps and contacting the POC directly. Thank you! On Tue, Nov 29, 2022 at 7:41 AM Medallia wrote: > Client Name: Phillip and Barbara Thorpe > > CC ID: 1000000000040424 > > Primary Contact: Sharon Hanna > > PC Contact Info: s.hanna@telus.net / > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Calgary > > Tenure: 12 Weeks - Less Than 26 Weeks > > Actual Customer Segment: Turtle > > Stated Customer Segment: Turtle > > Survey: End of Service Survey 1 > > Main Score: 6 > > Comments: Clients are heading for assisted living in the near future, and > current caregiver is leaving the company. Not worth the upset to start new > caregiver. > > > Please click here to see the full survey response and learn more about the > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=168725 > --00000000000078b22505ee9f76a2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl, Passing off the detractor b= elow in order for you to initiate=C2=A0next steps and contacting the POC di= rectly. Thank you! On Tue, Nov 29, 2022 at 7:41 AM Medallia < noreply@app.medallia.com > wrot= e: Client Nam= e: Phillip and Barbara Thorpe CC ID: 1000000000040424 Primary C= ontact: Sharon Hanna PC Contact Info: s.hanna@telus.net / Survey Delivery: E= mail Division: Canada Business Unit: Calgary = Tenure: 12 Weeks - Less Than 26 Weeks Actual Customer Segment: Tu= rtle Stated Customer Segment: Turtle Survey: End of Service= Survey 1 Main Score: 6 Comments: Clients are heading for ass= isted living in the near future, and current caregiver is leaving the compa= ny. Not worth the upset to start new caregiver. Please = click here to see the full survey response and learn more about the client:= https://hca.medallia.com/hca/respInvForm.do?surveyid=3D16= 8725 --00000000000078b22505ee9f76a2--