--00000000000086283c05902c6124 Content-Type: multipart/alternative; boundary="00000000000086283b05902c6123" --00000000000086283b05902c6123 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ron, We recently spoke to the CLSC to triple confirm the amount of hours. It totalled 15 hours a week for them as a couple. In terms of payment it is quite frustrating to all that the paper keeps coming with Chantale's name. It is my understanding that George has been crossing her name and writing Stephania and that this has been working. We will keep you posted if there is anything else we need from our end re: payment for Stephania as tomorrow is the last day of care. Have a great day, Maxine Silverman *G**estionnaire de Soins, TS** | **Case Manager, MSW* Tel: 514.907.5065 | Fax: 514.221.4265 msilverman@homecareassistance.com | Homecareassistancemontreal.ca On Wed, Aug 14, 2019 at 6:04 PM Timothy Thomas wrote: > Hi Ron, > > Sorry for the delay we were a little overloaded today. I will review with > Maxine tomorrow and get back to you. > > Best, > Tim > > On Wed, Aug 14, 2019 at 9:02 AM Ron Vitale wrote: > >> Hello Tim, >> >> This is all good news, apologies on the delay in my response but I spent >> with the weekend with the family up in the Catskills with no ability to >> connect. Glad to hear it has all be settled, please advise is the matt= er >> is now resolved and closed, unfortunately George received the documents = to >> record the hours yesterday and they still had Chantale=E2=80=99s name. = This is >> comical at this point. >> >> >> >> Below is the chart I have kept recording our payments since we started i= n >> January. Thank you for including the credit for the week of Aug 5th. >> Please let us know if there is anything we can do to assist with the >> matter with the CLSC. >> >> >> >> We have one last question and I realize you or Maxine answered it but wh= o >> misunderstood the number of hour allotted by the CLSC, we were under the >> impression that it was 20 hours a week allotted by the CLSC but cannot >> remember how/why it is 15 hours a week. >> >> >> >> >> >> >> >> Thank You >> >> Ron >> >> >> >> >> >> >> >> *From:* Timothy Thomas >> *Sent:* Wednesday, August 7, 2019 5:09 PM >> *To:* Ron Vitale >> *Subject:* Re: Vitale File >> >> >> >> Hi Ron, >> >> >> >> I spoke with Stephania and had her verify her accounts, she got back to >> me and informed us that she received $640 on Friday, so that's positive >> step forward. Apologies I got tied up for the remainder of the day so >> tomorrow I will reconcile that payment with the CLSC and issue your cred= it. >> I'll also ensure that all future payments are set up correctly with Cheq= ue >> Emplois. >> >> >> >> I think we're close to having this completely resolved. >> >> >> >> Best, >> >> Tim >> >> -- >> >> *Timothy Thomas * >> >> >> >> *Directeur de soins et d=C3=A9veloppement /* >> >> *Director of Client Care & Development * >> >> Tel: 514.907.5065 | Fax: 51