--000000000000f3343805dbd3abf6 Content-Type: multipart/alternative; boundary="000000000000f3343705dbd3abf5" --000000000000f3343705dbd3abf5 Content-Type: text/plain; charset="UTF-8" Thanks, you too! [image: logo] *Taneshia Persaud*, RPN, GCP General Manager - Toronto (416) 855-2333 ext. 281 Mavencare This message may contain confidential health information that is privileged and legally protected from disclosure by the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). This information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that reading, disseminating, disclosing, distributing, copying, acting upon or otherwise using the information contained in this email is strictly prohibited. If you have received this information in error, please notify the sender immediately by replying to this email and delete or destroy the related message. On Mon, Apr 4, 2022 at 8:54 AM Timothy Thomas wrote: > Hi Taneshia, > > This looks good so let's continue using it. For new clients let's use the > 1.75x. > > Have a great week! > > On Fri, Apr 1, 2022 at 9:27 AM Taneshia Persaud taneshia.persaud@mavencare.com> wrote: > >> Good morning Timothy - Happy Friday! >> >> Thanks for the clarification so promptly; that makes sense. >> >> Most clients do keep care, and others do switch the days. Only a handful >> cancel, especially if family is around or if they're going away or are out >> of town. As an example, for Family Day, we had 5 out of 25 clients cancel >> services for the STAT holiday. >> >> I've attached the template that we usually use. If HCA/TheKey has another >> template, I am more than happy to use that one. >> >> With thanks, >> Taneshia >> >> [image: Screen Shot 2022-04-01 at 9.18.32 AM.png] >> >> [image: logo] >> >> *Taneshia Persaud*, RPN, GCP General Manager - Toronto >> >> (416) 855-2333 ext. 281 >> >> Mavencare >> >> >> This message may contain confidential health information that is >> privileged and legally protected from disclosure by the Health Insurance >> Portability and Accountability Act of 1996 ("HIPAA"). This information is >> intended only for the use of the individual or entity named above. If you >> are not the intended recipient, you are hereby notified that reading, >> disseminating, disclosing, distributing, copying, acting upon or otherwise >> using the information contained in this email is strictly prohibited. If >> you have received this information in error, please notify the sender >> immediately by replying to this email and delete or destroy the related >> message. >> >> >> On Fri, Apr 1, 2022 at 9:17 AM Timothy Thomas >> wrote: >> >>> Hi Taneshia, >>> >>> Happy Friday! >>> >>> Yes, so for existing clients we will abide by their current service >>> agreement. For new clients they will be at the 1.75x rate. A slight pain >>> logistically but over time that will be the new policy. >>> >>> When you advise clients, for those