RE: Worldline Statement Notification

From
<eclark@thekey.com>
To
<lisa.barker@thekey.com>, "'Laszlo Kovacs'" <laszlo.kovacs@thekey.com>, "'Timothy Thomas'" <tt@thekey.com>
Date
Mon, 10 Mar 2025 17:02:29 -0700
Folder
INBOX
This is a multipart message in MIME format. ------=_NextPart_000_090D_01DB91DE.35630290 Content-Type: multipart/alternative; boundary="----=_NextPart_001_090E_01DB91DE.35630290" ------=_NextPart_001_090E_01DB91DE.35630290 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I see. Andrea did confirm there was no cost for that correct = @'Laszlo Kovacs', outside of the $.075 = per transaction cost we pay to them? =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: lisa.barker@thekey.com =20 Sent: Monday, March 10, 2025 10:28 AM To: eclark@thekey.com; 'Laszlo Kovacs' ; = 'Timothy Thomas' Subject: RE: Worldline Statement Notification =20 Bambora is the system that all of our PAD/ACH is going through after it = leaves VP. Happy to discuss and explain more.=20 =20 From: eclark@thekey.com >=20 Sent: Monday, March 10, 2025 12:27 PM To: 'Laszlo Kovacs' >; lisa.barker@thekey.com = ; 'Timothy Thomas' > Subject: RE: Worldline Statement Notification =20 Is this $0.00 because we use VP for PAD/ACH now, and not Bambora? I = don=E2=80=99t think we need Bambora anymore if I am understanding = correctly.=20 =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: Laszlo Kovacs >=20 Sent: Monday, March 10, 2025 9:47 AM To: Elizabeth Clark >; = lisa.barker@thekey.com ; Timothy Thomas = > Subject: FW: Worldline Statement Notification =20 Always makes me nervous when I get a $0 statement notification. I know = VP has been pretty vague about if/when we will start to be required to = pay for Worldline services, but my question to you all is what are our = options for ceasing to need their services. I=E2=80=99d love to flush = this all out before they unilaterally decide to just start to charge = us=E2=80=A6 =20 From: Worldline Customer Care >=20 Sent: Monday, March 10, 2025 10:55 AM To: HCA Home Care Assistance Canada > Subject: Worldline Statement Notification =20 =20 Account Statement =09 Dear Merchant,=20 A statement has been prepared for HCA Home Care Assistance Canada = (Merchant ID# 391530001) for the billing period ending 02/28/2025. This = statement provides you with a basic summary of your monthly activity and = shows your account balance as of the end of the period indicated. This = balance will be settled on 03/17/2025. Your statement and other essential daily reports are available in our = online member area. Log into your account = and look under = reporting/analysis in the left menu. There are a number of options to = help you balance your account. Our Customer Care team is ready to assist = you if you have any questions. Best regards, Worldline Customer Care support.na@worldline.com =20 1-833-226-2672=20 =20 =20 Bambora Inc. A Worldline Brand 200-1675 Douglas Street Victoria, BC, Canada, V8W 2G5 Monthly Invoice For: HCA Home Care Assistance Canada 777 Yamato Road, Ste 520,=20 Boca Raton, FL, US 33431 Merchant Id:=20 391530001 Invoice Period:=

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