*Any Programming Booked due to Calendar Gifting?* Re: Calendar Delivery Meetings
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- Jackie Summers <jsummers@thekey.com>
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- Sales Leadership Team <salesleadership@thekey.com>, John Champagne <john.champagne@thekey.com>, Donny Deshotels <donny.deshotels@thekey.com>, Emma Zumsen <emma.zumsen@thekey.com>
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- Celeste Lee <celeste.lee@thekey.com>, Sharon Speirs <sspeirs@thekey.com>, Timothy Thomas <tt@thekey.com>, Laura Meister <laura.meister@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Lilian Ciesco <lilian.ciesco@thekey.com>, Nicole Sobczak <nicole.sobczak@thekey.com>, Dave Knier <dknier@thekey.com>, Robyn Penick <robyn.penick@thekey.com>, BethAnn Rosario <bethann.rosario@thekey.com>, Jessica Pascasio <jpascasio@thekey.com>, Araceli Gutierrez <araceli.gutierrez@thekey.com>, Rick Topete <rick.topete@thekey.com>, Claudia Hernandez <chernandez@thekey.com>, Nick Landaker <nlandaker@thekey.com>, Darryl Williams <dwilliams@thekey.com>, Brandy Scott <bdewease@thekey.com>, Judie Ritter <judie.ritter@thekey.com>, Patti Raco-Treamer <patti.raco@thekey.com>, Dawn Christensen <dawn.christensen@thekey.com>, Tiffany Phillips <tiffany.phillips@thekey.com>, Jade Walters-Nash <jwnash@thekey.com>, John Conaway <jconaway@thekey.com>, Destiny DeHamer <destiny.dehamer@thekey.com>, Mike Werner <michael.werner@thekey.com>, Jay Heenan <jay.heenan@thekey.com>, Lucy Giannattasio <lucylucrezia.giannattasio@thekey.com>, Anna Hetterick <anna.hetterick@thekey.com>, Kaitlyn LeRoux <kaitlyn.leroux@thekey.com>, Rachel Anderson-Capone <rachel.andersoncapone@thekey.com>, Jessica Thomas <jessica.thomas@thekey.com>, Jennifer Geist <jennifer.geist@thekey.com>, Audra Williams <audraw@thekey.com>, Tiffany Silton <tsilton@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>, Megan Harris <megan.harris@thekey.com>, "Bridgett Scherer (Bee)" <bscherer@thekey.com>, Ian Belcher <ian.belcher@thekey.com>, Matthew Spahn <matthew.spahn@thekey.com>, Tammy Ciocatto <tammy.ciocatto@thekey.com>
- Date
- Wed, 18 Mar 2026 17:05:06 -0700
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- INBOX
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Hello everyone! *Would you all please let me know if there have been any additional *NEW* SAP SLC Programming events officially booked on the calendar due to this calendar gifting initiative? In addition to the following: * - CT: 1 SLC Booked New Programming - NJ: 3 SLC Booked New Programming - Virginia Beach: 1 SLC Booked New Programming Congrats to these offices! 🎉 Jackie Summers Director of Sales Operations 951-675-0413 TheKey.com <https://www.thekey.com/>[image: TheKey] <https://homecareassistance.com/> On Fri, Mar 6, 2026 at 10:27 AM Jackie Summers <jsummers@thekey.com> wrote: > Hello everyone! > > Leadership is so encouraged that our Calendar Gifting + SLC Programming > initiative has kicked off! And that we are seeing Calendar Delivery Mtngs > happening and some WINS from this already! > Shoutout to CT, NJ, and Virginia Beach for being on the board for *NEW* programming > booked due to this initiative! > > [image: Screenshot 2026-03-06 at 10.12.21 AM.png] > > I just wanted to give a reminder that *speed to follow-up after these > gifts have been delivered is critical to the success of booking new > programming*. While it's top of mind, we want to be visiting and > connecting on programming. > > > 1. *You'll **visit your SLC SAP accounts within 2 weeks of delivery > (by Fri, March 13) to confirm receipt of their package and talk about > booking Programming - Documenting with "Tied to Sales Initiative": 2026 > Calendar Delivery Mtng.* > 2. *Goal of 2 Programming per Quarter in Q1. The Programming that are > being counted in this initiative are differentiator events for TheKey and > listed below. * > 3. *Tip: Life Enrichment Guide #2 is delivering in the coming days - > this is PERFECT to bring a copy to t**he Calendar Delivery Mtng. * > > > Goal: 2 Programs per Q includes > Speakers Bureau Facilitation to Professionals > Speakers Bureau Facilitation to Consumers > TimeSlips Facilitation Event > Memory Care Cafe Facilitation > Mind Fit Series Event > Support Group Facilitation Event > Life Enrichment Guide Event Facilitation > TK Essentials Book Event Facilitation > > > Jackie Summers > Director of Sales Operations > 951-675-0413 > TheKey.com <https://www.thekey.com/>[image: TheKey] > <https://homecareassistance.com/> > > > > > > On Fri, Feb 20, 2026 at 4:26 PM Jackie Summers <jsummers@thekey.com> > wrote: > >> Hello everyone! >> >> The Marketing Gift Initiative has kicked off! >> *The Calendars packages are on their way! * >> >> Track your Calendar Gift Deliveries Here >> <https://docs.google.com/spreadsheets/d/1cQBY3h9gbOdDfhONtrx31L4E7VaMBd9BObm7JX2N2gI/edit?usp=sharing> on >> the SLC Tab under the yellow "Calendar Tracking Numbers" column. Vancouver >> has it's own tab. >> These went out to SLC on your SAP at the time the initiative started. >> >> *What to Expect Next: * >> >> 1. The Deliveries are Signature Required and Attn To: Activities >> Director >> 2. You'll receive an email when the4 accounts you own have their >> package delivered/signed for >> 3. You possibly will receive calls/txt/emails from these accounts to >> book programming. Should there be a call to the B2B 833 phone number on the >> card + flyer, the LHA team is being trained on what this initiative is and >> will warm transfer >> <https://docs.google.com/spreadsheets/d/12XafSveBpTUEl-aEg8EvFG9PyZ1PBTtNngkcGUnTS4M/edit?usp=sharing> >> the callers to their account owners. >> 4. *You'll **visit your SLC SAP accounts within 2 weeks of delivery >> to confirm receipt of their package and talk about booking Programming - >> Documenting with "Tied to Sales Initiative": 2026 Calendar Delivery Mtng.* >> (The call to action in the gift and card is to meet and book programming. >> Attached is a screenshot of the programming flyer within the package.) >> Current SAP activity goals on SLC's is 1 meeting per week, so completing >> this within 2 weeks, so this can be woven into your current visits. >> 5. *Success criteria: an increase in SAP SLC Programming (B2B or B2C) >> at these accounts in Q1, and we meet our Goal of 2 Programming per Quarter >> in Q1. The Programming that are being counted in this initiative are >> differentiator events for TheKey and listed below. * >> 6. *Tip: Life Enrichment Guide #2 is delivering in the coming days - >> this is PERFECT to bring a copy to t**he Calendar Delivery Mtng. * >> >> >> Goal: 2 Programs per Q includes >> Speakers Bureau Facilitation to Professionals >> Speakers Bureau Facilitation to Consumers >> TimeSlips Facilitation Event >> Memory Care Cafe Facilitation >> Mind Fit Series Event >> Support Group Facilitation Event >> Life Enrichment Guide Event Facilitation >> TK Essentials Book Event Facilitation >> >> >> We will be measuring the success of this initiative in the coming weeks, >> and we greatly appreciate your partnership and positive effort in this >> initiative. >> >> If there are any questions or concerns, please let me know directly. >> Happy to chat through it! >> Thank you and have a fantastic weekend! >> >> Jackie Summers >> Director of Sales Operations >> 951-675-0413 >> TheKey.com <https://www.thekey.com/>[image: TheKey] >> <https://homecareassistance.com/> >> >> >> >> >> >> On Mon, Jan 5, 2026 at 5:08 PM Jackie Summers <jsummers@thekey.com> >> wrote: >> >>> Hi Team, >>> >>> I'm excited to share that your office has been selected to receive >>> additional sales enablement support as we head into 2026! >>> >>> *Starting in January, we'll be launching monthly Sales Enablement Calls* >>> specifically designed to give your Sales Team (+GMs) the coaching, >>> resources, and strategic alignment you need to accelerate growth in your >>> market. These aren't just check-in calls—they're dedicated time to ensure >>> you're equipped with everything our B2B Marketing has to offer. >>> >>> *Chosen Pilot Locations: *Vancouver, Connecticut, Raleigh, San >>> Diego, Santa Rosa, Roanoke/Lynchburg, Sacramento, Virginia >>> Beach, Naples, New Jersey, Spokane, New York. >>> >>> Your office was chosen for this program because we see tremendous >>> opportunity in your market, and we want to make sure you have every >>> advantage to capitalize on it. Consider this your VIP access to B2B >>> marketing support. >>> What to Expect on These Calls: >>> >>> Attendees by office location: Jackie Summers, Sales Team Members, >>> General Managers >>> >>> ✓ *Tool Alignment & Training* – Deep dives into our sales enablement >>> resources so you can leverage them with confidence >>> ✓ *Coaching & Best Practice Sharing* – Practical strategies for using >>> our differentiators (BCM, Dr. Shadi's blogs and books, Life Enrichment >>> Guides, etc) in your conversations >>> ✓ *Exclusive Access to Pilot** Initiatives* – You'll gain access to >>> upcoming strategies and resources exclusively for your locations, including >>> the Power Bank promo items you've already received! >>> ✓ *Your Questions Answered* – This is your dedicated time to >>> troubleshoot challenges and get tactical support (there are no silly >>> questions; this is your time to get the answers you need to be more savvy >>> with our tools!) >>> ------------------------------ >>> Exciting Initiatives Coming Your Way >>> >>> We're not just talking about support—we're delivering it. Here's what's >>> rolling out to your accounts: >>> >>> *1. 2026 Branded Calendars for SAP Senior Living Communities* >>> We know that you've all received Calendars to your offices, >>> communication from the organization is coming on that tomorrow to the full >>> company. Additionally, each of your Strategic Account Plan SLCs will be >>> receiving a 2026 calendar directly to the address noted in Salesforce, >>> featuring a flyer of our SLC programming options, plus a card prompting a >>> conversation to "get programming on the calendar" for the new year. These >>> will be shipped with a signature required to ensure delivery, and we'll >>> provide shipment tracking when the time comes. Timeline: EOM. >>> >>> *Action for Sales/GM:* Once you get tracking info, plan an in-person >>> visit to confirm receipt, book programming for 2026, and use the "Tied to >>> Sales Initiative" dropdown option of "2026 Calendar Delivery Mtng" in >>> Salesforce to document your activity with the account. >>> >>> *2. Premium Gift Boxes for Key Accounts* >>> We're sending thoughtfully curated high-value gift boxes to your >>> top-tier SLC, Concierge Physician, and Trusted Advisor accounts. Each box >>> includes: >>> >>> - Branded pen and water bottle >>> - Dr. Shadi's book on cognitive changes >>> - A card offering our Speakers Bureau Person-Centered Dementia Care >>> presentation for their staff >>> >>> These will be shipped with a signature required to ensure delivery, and >>> we'll provide shipment tracking when the time comes. This is a perfect >>> door-opener for deeper partnership conversations. Timeline: Mid-February. >>> >>> *Action for Sales/GM:* Once you get tracking info, plan an in-person >>> visit to confirm receipt, book your Person-Centered Care In-Service, and >>> use the "Tied to Sales Initiative" dropdown option of "Gift Box Delivery >>> Mtng" in Salesforce to document your activity with the account. >>> >>> *3. Programming Goal Starting in 2026: 2x Per Quarter Minimum at Every >>> SAP Senior Living Community* >>> With all these new tools and resources at your disposal, we're setting a >>> clear expectation: *every SAP SLC should receive some form of TheKey >>> programming at least twice per quarter*. >>> >>> This could be: >>> >>> - *B2B Programming:* Speakers Bureau presentations to staff, Other >>> Ref. Partner Event >>> - *B2C Programming:* MindFit, TimeSlips, Life Enrichment Guide >>> Events, or resident-focused Speakers Bureau sessions >>> >>> Many of you are already exceeding this goal. For those building toward >>> it, we'll support you every step of the way. Let's start 2026 strong and >>> show these communities what true partnership looks like. >>> ------------------------------ >>> Let's make 2026 our best year yet. I'm excited to partner with you on >>> this growth journey. >>> >>> More details on our first call will follow soon. In the meantime, if you >>> have questions, please don't hesitate to reach out to me directly. >>> >>> Here's to your success, >>> >>> Jackie Summers >>> Director of Sales Operations >>> 951-675-0413 >>> TheKey.com <https://www.thekey.com/>[image: TheKey] >>> <https://homecareassistance.com/> >>> >>> >>> >>>