--00000000000085ddd8062cf3cd4d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Couples care: They were not open to a live-in case and did not have an extra bed or area for the caregiver. I opened a recruiting post for that area last week so we can be more competitive in the future. Depending on how quickly recruiting is able to push people through, I plan to follow back around with the clients. On Thu, Jan 30, 2025 at 4:07=E2=80=AFPM Timothy Thomas wrot= e: > Thanks for the details. > > Re: couples care case. Live-in is the right way to spin this, cuts down o= n > the travel. I think you're just forthright with them that in the event th= e > caregiver doesn't work out we might need a little time to identify a > replacement. Are they open to the costs? I would mark it up a little so > that it's a very attractive case. Feel free to call me to chat about it. > > On Thu, Jan 30, 2025 at 4:30=E2=80=AFPM Emily Swackhamer emily.swackhamer@thekey.com> wrote: > >> We have an assessment today I'm hoping to close. Starting at minimum >> hours, but the client is newly diagnosed with Alzheimer's. Lots of room = to >> grow there. >> >> Katie has two more assessments scheduled for February. One for daily 8's >> and one for 16 hours weekly. The 16 hour case is another Alzheimer's cli= ent >> and from her financial advisor channel. I'm confident we will be able to >> grow there, as well, if we can close. >> >> We are, also, sitting on a close/won never started. He is scheduled to b= e >> discharged on 2/4. I have been asking Katie to set up a warm introductio= n >> with Sarah so we can do a reassessment and staff the case. Still working= on >> that one. Katie has shared that their intention is for 12hrs daily, but = she >> has been the only one able to contact the family successfully. It is >> imperative to get the warm hand off to avoid a service failure in his ca= re. >> This is the only case I'm a little uneasy about. >> >> We have a couple's care case outside of our coverage area that Katie was >> trying to sell as a live-in (one of her referral partners gave her the >> lead). At the assessment they shared they only wanted an 8hr shift >> Monday-Friday. They live about 1hr 20min away (one way). I don't have an= y >> caregivers willing to accept the shift and I can't be competitive on the >> price due to the location. I am also concerned that even if I find someo= ne >> to take the shift for now...I won't be able to fill a call off or replac= e >> the CG if necessary. What are your thoughts? >> >> >> Emily >> >> On Thu, Jan 30, 2025 at 2:48=E2=80=AFPM Timothy Thomas w= rote: >> >>> Good luck, what else is in the pipeline to backfill the drop? >>> >>> On Thu, Jan 30, 2025 at 3:47=E2=80=AFPM Emily Swackhamer >> emily.swackhamer@thekey.com> wrote: >>> >>>> Fingers crossed! We are working on it. One of the 24/7's is scheduled >>>> to drop down to overnights starting Saturday and another (Jane) is >>>> scheduled to end services