--0000000000007d59c70608b68f15 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks All! I am in the opinion that we wait on Sarah to let us know if we have an option to also purchase the Canadian zip codes and after that we reconvene. Is everyone ok with this? Best, On Fri, Oct 27, 2023 at 9:30=E2=80=AFAM Gabrielle Wolfe = wrote: > Well, Sarah is out today, but I know she was able to buy a list of all US > postal codes for SF, maybe there's a Canada postal codes list she can buy > as well. > > GW > > Gabrielle Wolfe > * Please note my email has changed: * > gwolfe@thekey.com > +1-360-502-3020 > TheKey.com > [image: TheKey] > > > On Fri, Oct 27, 2023 at 9:20=E2=80=AFAM Timothy Thomas wr= ote: > >> Got it. >> >> Any thoughts on the workarounds or should we wait for Sarah to get back >> to us on sourcing a postal code list? >> >> On Fri, Oct 27, 2023 at 11:04=E2=80=AFAM Gabrielle Wolfe >> wrote: >> >>> Just to clarify, the call center is not responsible for flagging leads >>> "no office", a Salesforce automation we have no control over does that. >>> >>> GW >>> >>> Gabrielle Wolfe >>> * Please note my email has changed: * >>> gwolfe@thekey.com >>> +1-360-502-3020 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Fri, Oct 27, 2023 at 6:48=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Good morning team, >>>> >>>> We've identified a few more calls that were tagged to no "office" by >>>> Frax due to a missing postal code. >>>> >>>> An example is V7R2M2 which is located in North Vancouver. The problem >>>> is that the various sources that we used to build our list don't even = have >>>> this postal code listed. And this has happened several times now. I ca= n't >>>> seem to find a definitive source online for all postal codes by region= . Are >>>> you aware of one? Can salesforce help us? >>>> >>>> With that being said, are there any workarounds to this problem? Using >>>> the first 3 digits would be ideal. Perhaps just using the office names= ? >>>> They're all in large metro areas. >>>> >>>> We would really prefer not to turn off Frax as we don't have a backup >>>> solution. >>>> >>>> Thanks for your help. >>>> Tim >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > --=20 Audra Williams Director, Divisional Operations *Please note my email has changed:* audraw@TheKey.com (425) 757-7027 TheKey.com [image: TheKey] --0000000000007d59c70608b68f15 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks All! I am in the opinion that we wait on Sarah to = let us know if we have an option to also purchase the Canadian zip codes an= d after that we reconvene. Is everyone ok with this? Best, On Fri,= O