Nothing makes a difference with him as if you remember he is the one who
literally pays nothing for our services but deems them expensive. His
mother is a hold over from loving care and he never wants Cathy to visit or
at least he has said that in the past. He threatens to leave every time I
speak with him.
I will have Cathy follow up
Sharon
Sharon, Speirs
General Manager
Vancouver, BC
Office: 778.279.3634
sspeirs@thekey.com
TheKey.ca <https://thekey.ca/>
[image: TheKey]
On Wed, Jul 31, 2024 at 6:29 AM Timothy Thomas <tt@thekey.com> wrote:
> Hi Sharon,
>
> See medallia review attached. Who manages this case and did they conduct
> their pre-survey call? Seems like this client has been giving us mediocre
> scores for a few years now.
>
> Thanks
>
> --
>
> *Tim Thomas*
> Head of Canada Division | *TheKey*
> Mobile: 514.591.9387
> [image: TheKey] <https://www.thekey.com/>
>