--000000000000d6a2fc061ef33817 Content-Type: text/plain; charset="UTF-8" @TheKey IT Support please assign to Mark Warner. @Mark Warner apparently today is a holiday for Calgary but I'm not seeing it on their 8x8 holiday routing. Also I'm not sure their open hours AA holiday routing is set correctly to come to the call center. @Timothy Thomas could you provide a list of all recognized/observed holidays for each Canada office, there seem to be a few missing. Thanks! GW Gabrielle Wolfe * Head of Contact Center* gwolfe@thekey.com +1-360-502-3020 TheKey.com [image: TheKey] --000000000000d6a2fc061ef33817 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @TheKey IT Support =C2= =A0please assign to Mark Warner. @Mark Warner =C2=A0apparently today is a holiday for Calgary bu= t I'm not seeing it on their 8x8 holiday routing.=C2=A0 Also I'm no= t sure their open hours AA holiday routing is set correctly to come to the = call center. @Timothy= Thomas =C2=A0could you provide a list of all recognized/observed holida= ys for each Canada office, there seem to be a few missing. Thanks! GW Gabrielle Wolfe Head of Contact Center gwolfe@thekey.com +1-360-502-3020 TheKey.com --000000000000d6a2fc061ef33817--