----==_mimepart_66a9253b31d31_2183fde62de837c403595ee Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable HI Joey, Circling back on the request for a rate sheet for Le Waldorf, = wanted to close the gap on this ticket inquiry regarding the rates discre= pancies called out by Rosella. Please advise Thank you, Lito Delapen= a Manager=C2=A0Customer Contact & Collections Center = = On Mon, 29 Jul at 1:04 PM , Cathy Saari wrote: = = = Hi Joey, = = Hope you had a nice vacation. =C2=A0Were you able to find where we updat= ed rates with Le Waldorf recently? =C2=A0What is in their Clear Care file= is from 2016. =C2=A0The client is asking for this to confirm what we are= charging them. = = Thanks, Cathy = = = = Billing Help Desk = billing@thekey.com = 1-866-226-1702 = 8:00AM-5:00PM EST Monday-Friday = = = = = = = = = On Tue, 23 Jul at 11:20 AM , Rosella Picciotto = wrote: = Good morning, = = = = =C2=A0 = = I am missing invoices for: = = = = PO 5720001668 for June 9 to 15th = PO 5720001677 for June 23rd to 30th = = = =C2=A0 = = Please also send me the most recent statement of account = = = Thank you. = = = = =C2=A0 = = = =C2=A0 = = = =C2=A0 = = = =C2=A0 = = = =C2=A0 = = = = =C2=A0 = = = = = = =C2=A0 = = = = =C2=A0=C2=A0=C2=A0=C2=A0 = = = = = = Rosella Picciotto = = = = Directrice G=C3=A9n=C3=A9rale Adjointe Assistant Director General = = = =C2=A0 = = = = R=C3=A9sidence Waldorf = = = = 7400 chemin de la Cote Saint-Luc = = = = Cote Saint-Luc,=C2=A0 (QC) =C2=A0H4W 3J4 = = = = =C2=A0 = = = T=C2=A0 514-369-1000 = = = = T Direct 514-369-2732 = = = = = =C2=A0 = = = = =C2=A0 = = = = = De=C2=A0: Rosella Picciotto = Envoy=C3=A9=C2=A0: 19 juillet 2024 08:59 = =C3=80=C2=A0: Cathy Saari = Cc=C2=A0: Claude Donolo ; tt@thekey.com = Objet=C2=A0: Missing Invoice = = = = = = =C2=A0 = = Good morning, = = = = =C2=A0 = = It seems that we are missing an invoice for the period of June 23rd to 3= 0th, PO 5720001677. = = = Please submit = = = Thank you. = = = = =C2=A0 = = = = =C2=A0 = = = = = = = =C2=A0 = = = = =C2=A0=C2=A0=C2=A0=C2=A0 = = = = = = Rosella Picciotto = = = = Directrice G=C3=A9n=C3=A9rale Adjointe Assistant Director General = = = =C2=A0 = = = = R=C3=A9sidence Waldorf = = = = 7400 chemin de la Cote Saint-Luc = = = = Cote Saint-Luc,=C2=A0 (QC) =C2=A0H4W 3J4 = = = = =C2=A0 = = = T=C2=A0 514-369-1000 = = = = T Direct 514-369-2732 = = = = = =C2=A0 = = = = =C2=A0 = = = = = De=C2=A0: Rosella Picciotto = Envoy=C3=A9=C2=A0: 16 juillet 2024 13:55 = =C3=80=C2=A0: Cathy Saari = Cc=C2=A0: Claude Donolo ; Dominic Amyot-Ghirotto ; tt@thekey.com = Objet=C2=A0: RE: Fwd: Le Waldorf (158100) - Overdue Invoices - Payment Up= date Request - [#865076] = = = = = = =C2=A0 = = What about the $41.96 rate? = = = = =C2=A0 = = = =C2=A0 = = = = =C2=A0 = = = = = = = =C2=A0 = = = = =C2=A0=C2=A0=C2=A0=C2=A0 = = = = = = Rosella Picciotto = = = = Directrice G=C3=A9n=C3=A9rale Adjointe Assistant Director General = = = =C2=A0 = = = = R=C3=A9sidence Waldorf = = = = 7400 che