--00000000000088adba0609aa6452 Content-Type: multipart/alternative; boundary="00000000000088adb90609aa6451" --00000000000088adb90609aa6451 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Vashon, Tim has been working directly with the family to resolve this issue. Tim let me know how I can assist and if we will be moving forward with suspension if not paid. *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Wed, Nov 8, 2023 at 3:59=E2=80=AFPM Vashon Palloo wrote: > Please let the client know and have them advise. This has been going on > since I started working with Canada. We need to find a solution. > > On Wed, Nov 8, 2023 at 3:58=E2=80=AFPM John Janiga wrote: > >> Hello Vashon and Tim, >> >> I can confirm the payment for Henry Padulo did not go through due to >> insufficient funds. >> >> [image: image.png] >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Tue, Nov 7, 2023 at 3:40=E2=80=AFPM Vashon Palloo >> wrote: >> >>> I ran payment and posted for now. >>> >>> On Tue, Nov 7, 2023 at 11:58=E2=80=AFAM John Janiga >>> wrote: >>> >>>> @Vashon Palloo Can we re-run for balance >>>> due for Henry Padulo - requested via Tim T family states card is clear= . >>>> >>>> @Timothy Thomas - Card info - Credit Card >>>> 55**********2688 0825 >>>> >>>> *John Janiga* >>>> Senior Accounts Receivable Specialist >>>> *john.janiga@thekey.com * >>>> *408-647-7538 * >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> >>>> On Tue, Nov 7, 2023 at 11:52=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Padulo says the card is clear and ready for a payment. Can you try >>>>> running it for the balance and let me know? >>>>> >>>>> Also can you provide me with the last 4 digits to confirm with the >>>>> family. Thanks >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Laura Padulo >>>>> Date: Tue, Nov 7, 2023 at 11:00=E2=80=AFAM >>>>> Subject: Re: Henry Padulo - Declined Invoices >>>>> To: Timothy Thomas >>>>> >>>>> >>>>> Hello Tim >>>>> The card is clear. You may take the payment >>>>> Can you please confirm the cc number with me >>>>> Have a wonderful day! >>>>> Once again thank you!! >>>>> Laura >>>>> >>>>> Sent from my iPhone >>>>> >>>>> On Nov 7, 2023, at 9:45 AM, Laura Padulo >>>>> wrote: >>>>> >>>>> =EF=BB=BF >>>>> Good morning Tim, >>>>> >>>>> I=E2=80=99m on it! >>>>> >>>>> Thank you:) >>>>> Sent from my iPhone >>>>> >>>>> On Nov 7, 2023, at 9:39 AM, Timothy Thomas wrote: >>>>> >>>>> =EF=BB=BF >>>>> Hi Laura, >>>>> >>>>> Unfortunately your father's account is in arrears once again. We're >>>>> now 5 weeks behind on payments. I left Ricky a voicemail but have not= heard >>>>> back. >>>>> >>>>> The credit card seems to have passed its limit. Would you be able to >>>>> speak with your father's banker to expedite a payment? >>>>> >>>>> We will