--Apple-Mail=_13E398F1-2ED2-4283-B2B6-CFBD18855EAD Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 I guess this is a commission charge? Tim Thomas Home Care Assistance (Montr=C3=A9al) Tel: 514.907.5065 tthomas@homecareassistance.com | = Homecareassistancemontreal.ca = > Begin forwarded message: >=20 > From: Questrade Client Services > Subject: ACTION REQUIRED: your registered account has a debit balance > Date: January 6, 2021 at 12:23:58 PM EST > To: "tthomas@homecareassistance.com" >=20 > > =20 > Dear Timothy Thomas, >=20 > As part of our regular account checkups, we noticed that you have a = negative cash balance in your registered account. Government regulations = do not allow for negative cash balances in registered accounts, and = therefore you're required to cover the owed amount. >=20 > Typically, debit balances occur as a result of inactivity fees, = currency conversion spreads, data fees or due to mandatory payments made = from your registered account to you. For more details, log in = = to the Questrade customer portal, click REPORTS and tap Account = activities.=20 >=20 > Here are some details related to your debit balance >=20 > Account number: 52315421=20 > Amount due: $9.4 CAD=20 > Due date and time: 1PM ET on January 19, 2021=20 >=20 > We'll give you the time to cover the debit balance by the due date on = a best efforts basis. In some rare cases, we may be required to sell = positions from your account before the due date noted above without = further notice. >=20 > The good news is that you can use one or a combination of the two = options below to easily cover your debit balance: >=20 > Deposit the amount due into your account >=20 > Make an online bill payment from your bank payable to Questrade. Funds = will typically appear in the account within 1-3 business days. > Alternatively, depending on your bank, you may be able to make instant = deposits to your Questrade account using Interac Online. Log in = to your Questrade account to check if your bank offers this service.=20= >=20 > Important: >=20 > You cannot make deposits to the following type of accounts, RIF, PRIF, = RLIF, LIF, LIRA, and LRSP. > When making a deposit to a Questrade trading account, your bank = account (where the money is coming from) and the Questrade account = (where the money is going to) must have identical names. For example, if = your name at the bank is "James Smith", your Questrade trading account = must be identical to that for us to accept the deposit.=20 > Payments made to registered accounts are counted as contributions=20 >=20 > Close enough positions to cover the debit balance >=20 > You can close positions in your account to rectify your debit balance. = To make sure you've closed enough positions, check your combined cash = balance displaying in the trading platform. It must be a positive = number. >=20 >=20 > If you don't take action to satisfy the debit balance by the due date = or if market conditions