--000000000000eb9e6c0604250acb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Timothy, Ok, clients balance past 30 days is currently $11,621.61 and growing. So clients payer Stewart agrees to keep all current invoicing paid in order to keep services ? He told me he was unable to pay anything until mid October. Also, if seeing as you have a payment plan set up for him, I will not contact him moving forward as he has already stated to me he cannot pay until October. Let me know how I can assist moving forward and thank you! Best Regards, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Wed, Aug 30, 2023 at 10:41=E2=80=AFAM Timothy Thomas wro= te: > Hi John, > > I spoke to Stewart today, he claims he sent in a payment for $100 > yesterday to cover the cost of one shift, and he will make another transf= er > on friday to cover services ongoing. Once his mothers account is > unlocked he will clear the balance for past due payments but I am making > him prepay for any future service from now on. > > > > On Wed, Aug 30, 2023 at 9:53=E2=80=AFAM John Janiga > wrote: > >> Hello , >> >> Can we confirm this Montreal client ( Edie Myers ) care has been >> suspended. >> >> Still shows active in clear care, just looking for confirmation. >> >> I have spoken with Stewart Myers and he states he now cannot pay until >> mid October. >> >> Thank you, >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Tue, Aug 22, 2023 at 5:09=E2=80=AFPM wrot= e: >> >>> See below >>> >>> >>> >>> *From:* Timothy Thomas >>> *Sent:* Tuesday, August 22, 2023 5:09 PM >>> *To:* gerard.draetta@thekey.com >>> *Subject:* Re: Edie Myers >>> >>> >>> >>> We will initiate the suspension. Thanks >>> >>> >>> >>> On Tue, Aug 22, 2023 at 4:31=E2=80=AFPM wro= te: >>> >>> Tim, >>> >>> >>> >>> Good afternoon. John Janiga has emailed the customer approximately 4 >>> times along with several calls and he has not responded. I would go ahe= ad >>> and suspend at this time. >>> >>> >>> >>> Gerard >>> >>> >>> >>> >>> >>> *From:* Timothy Thomas >>> *Sent:* Tuesday, August 22, 2023 3:48 PM >>> *To:* Gerard Draetta >>> *Cc:* Maria Licoudis ; Joey Taylor >> joey.taylor@thekey.com> >>> *Subject:* Edie Myers >>> >>> >>> >>> Hi Gerard, >>> >>> >>> >>> What is the status of collections on Edie Myers? I'm ready to suspend >>> services unless you have an arrangement worked out with them. >>> >>> >>> >>> Thank you >>> >>> >>> >>> -- >>> >>> *Tim Thomas* >>> >>> Head of Canada Division >>> >>> *Please note my email has changed:* >>> >>> tt@TheKey.com >>> >>> (514) 591-9387 >>> >>> *TheKey.ca * >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> >>> -- >>> >>> *Tim Thomas* >>> >>> Head of Canada Division >>> >>> *Please note my email has changed:* >>> >>> tt@TheKey.com >>> >>> (514) 591-9387 >>> >>> *The