--000000000000ba07cb060dfb2dd4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The second email was not sent out to clients. We are going to revise it to include the finalized go live date. Before we officially send it out, we will let you know so you/your team is aware in case there are any questions from clients. On Tue, Jan 2, 2024 at 11:01=E2=80=AFAM Timothy Thomas wrot= e: > Thanks Alyson. > > Was the 2nd email communication sent out to clients specifying the launch > date? > > On Tue, Jan 2, 2024 at 1:47=E2=80=AFPM Alyson Rohane > wrote: > >> Good afternoon, Tim =E2=80=93 >> >> >> I hope you had a great holiday weekend! >> >> >> We have been evaluating costs of operating through Versapay and their >> preferred partner for ACH/processing fees. Following the analysis and >> review by our executive committee, we have opted to move away from Versa= pay >> as our merchant service provides and are in the process of transitioning= to >> JP Morgan and Chase. As a result, all new integration is on pause until >> this transition is complete. This includes Winnipeg, Waterloo, Oakville, >> Vancouver & Montreal. We anticipate being able to complete these >> integrations no later than February and will continue to keep the group >> updated. >> >> >> It is important to note that the work we have done on the go-live >> checklist will not need to be repeated aside from the net new customers >> impacted by the upcoming transition. Please feel free to share with your >> leadership team as you see fit. >> >> >> >> Thank you all for your partnership and flexibility! >> >> >> >> Kindly - >> >> >> >> *Alyson Rohane* >> >> Senior Continuous Improvement Analyst >> >> *alyson.rohane@thekey.com * >> >> [image: TheKey] >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000ba07cb060dfb2dd4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The second email was not sent out to clients. We are going= to revise it to include the finalized go live=C2=A0date. Before we officia= lly=C2=A0send it out, we will let you know so you/your team is aware in cas= e there are any questions from clients.=C2=A0 On Tue, Jan 2, 2024 at 11:01= =E2=80=AFAM Timothy Thomas < tt@thekey.c= om > wrote: Thanks Alyson. Was the 2nd email comm= unication sent out to clients specifying the launch date?=C2=A0 = On Tue= , Jan 2, 2024 at 1:47=E2=80=AFPM Alyson Rohane < alyson.rohane@thekey.com > wrot= e: Good afternoon, Tim =E2=80=93 I hope you had a great= holiday=C2=A0weekend! We have been evaluating costs of operating through Versapay and their = preferred partner for ACH/processing=C2=A0fees. Following the analysis and = review by our executive=C2=A0committee, we have opted to move away from Ver= sapay as our merchant service provides and are in the process of transition= ing to JP Morgan and Chase. As a