--001a11c02be0879c8705486bd384 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, Looks if we are already missing Arthur. Can we talk sometime today? Thanks Debbie On Sun, Feb 12, 2017, 6:32 PM Debbie C wrote: > Thank you. I appreciate the apology. > > On Fri, Feb 10, 2017, 10:22 AM Timothy Thomas > wrote: > > I'm sorry Debbie. I agree this could have gone smoother. > > I apologize for my comment. > > I wish you and your parents the best moving forward. I hope your new > arrangement works out best for them. That's is indeed what's most importa= nt. > > Take care, > Tim > > On Fri, Feb 10, 2017 at 10:09 AM, Debbie C wrote: > > Another misunderstanding. I had asked this as well. > > Yes of course Arthur is disappointed, I feel very badly. > > It is difficult enoughrecognizing the declining health of both my > parents,organizing for my family without the added reminders of how hard > you have worked and how disappointed Arthur is. > > Debbie > > > > On Fri, Feb 10, 2017 at 9:54 AM Timothy Thomas > wrote: > > Hi Debbie, > > We had been trying to get in touch with Arthur for 2 days to inform him o= f > the cancellation. Unfortunately, he wasn't getting back to us. > > He finally called us this morning and we've clarified the situation. > > We don't typically train staff from other agencies as these issues can > arise. As you can imagine, Arthur is quite disappointed to have lost his > job. > > Regards, > Timothy, > > On Fri, Feb 10, 2017 at 9:14 AM, Debbie C wrote: > > Hi Tim, > > A little bit of confusion this morning at my mothers house. Arthur called > and he was not aware it was his last day. > > As we had talked about I wanted to have Home Care there an additional day > to show the new person the ropes. > > I explained the best I could to him, but you may want to follow up. > > Thanks, > Debbie > > > > > -- > > *Timothy Thomas* > > *Client Care Manager* > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine Ouest* > > *Westmount, Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel: 514 907 5065 - Fax: 514 907 5067* > > *tt@homecareassistance.com * > > > > > > > > > > -- > > *Timothy Thomas* > > *Client Care Manager* > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine Ouest* > > *Westmount, Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel: 514 907 5065 - Fax: 514 907 5067* > > *tt@homecareassistance.com * > > > > > > > --001a11c02be0879c8705486bd384 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, Looks if we are already missing Arthur. Can we talk sometime= today? Thanks Debbie On Sun, Feb 12, 2017, 6:32 = PM Debbie C < debbiemtl@gmail.com > wrote: Thank you.=C2=A0 I a= ppreciate the apology.=C2=A0 = On Fri, Feb 10, 2017, 10:22 AM Timothy Thomas < tt@homecareassist= ance.com > wrote: I'm sorry Debbi= e. I agree this could have gone smoother.=C2=A0 I apologize for my comm= ent. I wish you and your parents the bes