Re: Mavencare TOR creditcard clients*

From
Ali Malik <ali.malik@thekey.com>
To
Cheryl Cartwright <ccartwright@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Sydney Liu <sydney.liu@thekey.com>, Taylor Cleland <tcleland@thekey.com>, Sandra Daoust <sdaoust@homecareassistance.com>
Date
Tue, 27 Sep 2022 09:13:26 -0400
Folder
INBOX
--00000000000079b34f05e9a869a9 Content-Type: text/plain; charset="UTF-8" Hey Cheryl, There are roughly 19 clients on creditcard right now. Out of those 19, 7 clients take up majority of the revenue. Out of 33k weekly revenue for creditcard clients, these 7 clients total weekly revenue is 27k , just about 80%. If we can try and convert these clients, that would be huge. Please let me know if you need any assistance. thank you, On Mon, Sep 26, 2022 at 7:57 PM Cheryl Cartwright wrote: > In Ontario you can't actually charge a surcharge for someone paying with a > cc. The only option we have to offer a discount when a client opts to pay > with direct deposit. Most often these days we try not even to offer cc as > an acceptable method. > > I'd be happy to start moving people over to PAD. I think a conversation > will do it. Maybe we can offer something in return. An incentive that > doesn't require us losing a dollar an hour on clients already paying below > our minimum rate. Perhaps something else for those who push back. > > -C > > On Mon., Sep. 26, 2022, 2:37 p.m. Timothy Thomas, wrote: > >> Sounds good, thanks Ali. >> >> @Cheryl Cartwright I'd like to take this >> opportunity to move as many clients as possible to PAD. What are you doing >> in Toronto to encourage clients to use PAD? Service charge for credit cards? >> >> >> On Mon, Sep 26, 2022 at 11:02 AM Ali Malik wrote: >> >>> Goodmorning Team, >>> >>> I went through the documents of most of the creditcard clients to see if >>> the contract had a respective creditcard to charge. Most of the contracts >>> have expired credit cards. >>> >>> What I'm going to be doing is sticking to charging the clients on >>> stripe manually as their profiles are already set up and credit cards are >>> saved. >>> >>> In the meantime we should look at collecting all creditcard information >>> from these clients. >>> >>> I'm attaching a list of Mavencare clients we need creditcard >>> information for. >>> >>> >>> https://docs.google.com/spreadsheets/d/17Y68GpjpzdLsXTqVF844GZzaxwEN3ufyHbIaUyYrjZQ/edit?usp=sharing >>> >>> Thank you, >>> >>> *Ali Malik* >>> Manager - Financial Operations >>> >>> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > -- *Ali Malik* Manager - Financial Operations --00000000000079b34f05e9a869a9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Cheryl, There are roughly 19 client= s on creditcard right now. Out of those 19, 7 clients take up majority of t= he revenue. Out of 33k weekly revenue for creditcard clients, these 7 clien= ts total weekly revenue is 27k , just about 80%. If we can try and convert= =C2=A0these clients, that would be huge.=C2=A0=C2=A0 Please let me know if you need any assistance.=C2=A0 thank you, On Mon, Sep 26, 202= 2 at 7:57 PM Cheryl Cartwright &lt; ccartwright@thekey.com &gt; wrote: In Ontario you can&#39;t actually=

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