--000000000000e0427205d78a87c3 Content-Type: multipart/alternative; boundary="000000000000e0427005d78a87c2" --000000000000e0427005d78a87c2 Content-Type: text/plain; charset="UTF-8" Hi Timothy, I'm working with our development team to fix this. For a temporary fix, do you mind manually logging in by using the following credentials: - tt@homecareassistance.dup - password: Changeme#1 For Dennis, he should be able to view courses outside of what he has been enrolled in through clicking on "all courses" like the picture below. Please let me know if I can help with anything else and I will follow up with you as soon as possible with the SSO fix. [image: Screen Shot 2022-02-08 at 3.58.24 PM.JPG] On Tue, Feb 8, 2022 at 6:18 AM Timothy Thomas wrote: > Hi Keri, > > Stange, no I selected my account tt@homecareassistance.com. I tried again > no and still was not able to log in. > > Sorry I got the title wrong its actually Dennis Fancy who was the previous > owner along with Lindsey. His email address is > dfancy@homecareassistance.com - If I understand correctly he can > self-enroll? He claims to only be able to review the COVID and > Spam/Phishing courses. > > Thank you, > Tim > > On Tue, Feb 8, 2022 at 12:10 AM Keri Thrush kthrush@homecareassistance.com> wrote: > >> Hi Timothy, >> >> It looks like the email that your account is setup with is: >> tt@homecareassistance.dup. Is this the address that was selected for the >> SSO? >> >> The courses all have a self enrollment feature so you are more than >> welcome to take any applicable courses. >> >> Just to be safe, I searched in bamboohr for the GM in Winnipeg. If it is >> Lindsey Fancy, everything is up and going with her account in OpenLMS. >> >> Thank you, >> >> On Mon, Feb 7, 2022 at 1:06 PM Timothy Thomas >> wrote: >> >>> Good afternoon, >>> >>> I'm trying to access the LMS portal and am currently receiving an error >>> message when using the SSO option. >>> >>> Our GM in Winnipeg would also like to be signed up for Salesforce and >>> Care Management courses. Is this something I can manage or is this done by >>> you. >>> >>> Thank for clarifying, >>> Tim >>> >>> -- >>> Timothy Thomas >>> Head of Canada >>> Home Care Assistance >>> Office: 514-907-5065 >>> Fax: 514-221-4265 >>> 4464 Ste Catherine West >>> Westmount, QC, H3Z1R7 >>> HomeCareAssistanceMontreal.ca >>> --- >>> Read Our Testimonials >>> >>> We Are Hiring! >>> >>> >>> >>> >>> Champions of Longevity >>> >> >> >> -- >> Keri Thrush >> Director of Training and Development >> Home Care Assistance >> Direct: (949) 244-4575 >> 221 Main Street, Suite 520 >> San Francisco, CA 94105 >> homecareassistance.com >> --- >> Read Our Testimonials >> Join Our Newsletter >> >> We Are Hiring! >> >> Champions of Longevity >> >> > > -- > Timothy Thomas > Head of Canada > Home Care Assistance > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > --- > Read Our Testimonials > > We Are Hiring! > >