Re: Referral Bonus

From
Germaine Daniels <germaine.daniels@thekey.com>
To
Dennis Fancy <dfancy@thekey.com>
CC
Irin Eva <irin.eva@thekey.com>, Timothy Thomas <tt@thekey.com>, Robert Valliant <bob.valliant@thekey.com>, Christopher Rafferty <christopher.rafferty@thekey.com>
Date
2025-06-03 13:55:59
Folder
INBOX
--0000000000003eabdf0636b11cd6 Content-Type: multipart/alternative; boundary="0000000000003eabdf0636b11cd5" --0000000000003eabdf0636b11cd5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi team, Going forward, could all incentives and bonuses be directed to the compensation team first? This would allow for better visibility and tracking before being forwarded to payroll for processing payments. It's important to establish a checkpoint in this process to avoid payment requests being sent directly to payroll. Thanks, Germaine DanielsPayroll Director germaine.daniels@thekey.com Phone: 562-380-3662 TheKey.com On Tue, Jun 3, 2025 at 12:58=E2=80=AFPM Dennis Fancy wr= ote: > Thank you Irin, > > The caregiver is Jeanine Pokrant. She previously received 2 x $500 bonuse= s > for client referrals and is expecting a third (which I believe she is > entitled to based on my calculations for the client in question). > > I will wait for guidance from the team and hopefully we can get her > remunerated for Winnipeg client Brian Ingo. > > Take care, > > Dennis Fancy, BSP > General Manager > (204) 489-6000 > > TheKey.ca > > [image: TheKey] > > > On Tue, Jun 3, 2025 at 2:49=E2=80=AFPM Irin Eva wro= te: > >> Hi Dennis, >> >> We do not typically receive specific caregiver bonus amounts. Could you >> please provide the payout figures? Once we have them, we can include the= m >> in next week's payroll. If sooner payment is needed, we can arrange a wi= re >> transfer. >> >> Please let me know your preference. >> >> Thanks, >> Irin >> >> On Tue, Jun 3, 2025 at 3:33=E2=80=AFPM Dennis Fancy = wrote: >> >>> Hi all, >>> >>> Hoping we can get this looked into ASAP. She is quite an exceptional >>> caregiver and is threatening to quit. Although she does have a flair fo= r >>> the dramatic, I do not want to call her bluff and have it backfire. >>> >>> @Irin Eva I am not sure if you were cc'd on this >>> previously but we are requiring your assistance. >>> >>> Thank you! >>> >>> Dennis Fancy, BSP >>> General Manager >>> (204) 489-6000 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> On Wed, May 28, 2025 at 7:58=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Irin can you please validate any bonus payments made to this caregiver= ? >>>> >>>> On Wed, May 28, 2025 at 8:44=E2=80=AFAM Robert Valliant >>> bob.valliant@thekey.com> wrote: >>>> >>>>> >>>>>> Hi All: Please see attached Client Referral SPIF Policy. For >>>>>> Caregivers, the local management is responsible for processing payme= nts. >>>>>> >>>>> >>>>> We don't have visibility to any bonus payments for Canada employees i= n >>>>> Workday. Please check with Irin for past payments. However, please = see >>>>> screenshot below of Jeanine's client referral data we have. >>>>> >>>>> Thanks, >>>>> >>>>> [image: image.png] >>>>> >>>>> >>>>> ---------- Forwarded message --------- >>>>>> From: Timothy Thomas >>>>>> Date: Tue, May 27, 2025 at 11:13=E2=80=AFAM >>>>>> Subject: Fwd: Referral Bonus >>

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