--0000000000008820b3061ce7eacf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok sounds great. Thank you. Best Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Wed, Jul 10, 2024 at 11:23=E2=80=AFAM Timothy Thomas wro= te: > No, we need to stick to the price book for now. We will do another market > review in the coming weeks and can move up at that point. > > Quote 38-42 and aim for 39/40 during the assessment, depending on the > need. But we are willing to take on business at the 38$ level if the clie= nt > is price sensitive. > > Thanks > > On Wed, Jul 10, 2024 at 1:11=E2=80=AFPM Shawntel Sousa wrote: > >> Sorry I wanted to update on the price. I thought Chuck had mentioned tha= t >> we were looking to start quoting higher because we are having to pay >> caregivers more out here to get any sort of bites. We have been quoting = $39 >> to $42. >> are we ok to move the price up? >> >> Best Regards, >> Shawntel Sousa, LPN >> Client Success Manager >> TheKey >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> >> On Wed, Jul 10, 2024 at 9:05=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi Shawntel, >>> >>> I've asked you to be invited to a weekly review meeting with Frax this >>> afternoon at 2pm ET, 12ET mountain. Can you make it? >>> >>> Our price book in Calgary starts at $38/hour and should be quoted as a >>> range to $42. >>> >>> We'll address your other concerns on the call. >>> >>> On Wed, Jul 10, 2024 at 12:17=E2=80=AFAM Shawntel Sousa >>> wrote: >>> >>>> Hello, >>>> >>>> I know Chuck was looking into this but needed to wait for you to retur= n >>>> so I=E2=80=99m not sure if he managed to get these concerns to you yet= with him >>>> being gone. >>>> >>>> Can we please please please tell Frax to quote a range of $39-$42 - I >>>> have been asking for this to be updated for a few weeks. >>>> >>>> Also, can we let them know that a caregiver cannot start a shift after >>>> 1130pm and leave before 5am. >>>> >>>> And can we let them know the minimums are 4 hours 3x per week. They ha= d >>>> us urgently call a client a few weeks ago for 1 hour per day. >>>> >>>> I=E2=80=99m also unsure of the process. Sometimes they send a note for= an >>>> intake and it says that the person needs to be called within 2 hours t= o >>>> book a consult? I=E2=80=99m not sure who it=E2=80=99s sent to? It seem= s to come to the >>>> Calgary intake but only certain people get them. Should it be sent to >>>> anyone on call? >>>> >>>> Best Regards, >>>> Shawntel Sousa, LPN >>>> Client Success Manager >>>> TheKey >>>> >>>> Calgary Office number: (403) 301-3777 >>>> Winnipeg Office Number: (204) 489-6000 >>>> Mobile number: (403) 305-6588 >>>> >>>> >>>> ---------- Forwarded message --------- >>>> From: FraxLeads >>>> Date: Tue, Jul 9, 2024 at 9:39=E2=8