----==_mimepart_651d9458e23b2_23b2afb15703efc4153905c Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi everyone,=C2=A0 The amount being refunded to client matches what w= as keyed in NS so you're good Chuck. Thank you! = = On Wed, 4 Oct at 9:40 AM , Billing wrote: = Hi Chuck, = = = = =C2=A0 = = All refunds need to come from Vashon to assure all transactions are prop= erly keyed in NS. = = = = =C2=A0 = = = @vashon.palloo@thekey.com Please make sure this ticket is handled and any= refunded is requested today. = = = = =C2=A0 = = Thanks, = = = = =C2=A0 = = = =C2=A0 = = = Lisa Barker = = = = = Manager, Accounts Receivable = = = = lisa.barker@thekey.com = = = = = = = = = =C2=A0 = = = =C2=A0 = = = =C2=A0 = = = =C2=A0 = = = = = From: Chuck Terlesky Sent: Tuesday, October 3, 2= 023 11:22 AM To: Marc Atkinson Cc: lisa.barker@theke= y.com; vashon.palloo@thekey.com; kristy.poyner@thekey.com; lito.delapena@= thekey.com; Timothy Thomas Subject: Re: Gail McFayden - [= #463017] = = = = =C2=A0 = = = = Hi All, = = = = = = =C2=A0 = = = = = To confirm - I do not have access to Net Suite=C2=A0so I have no visibili= ty on the screenshots. No one emailed me to etransfer the client funds. M= arc, in this email string, you said, "We have gone ahead and issued a ref= und for this amount on 9/20". (but I was not told) = = = = = = =C2=A0 = = = = If you want me to refund the client through E-transfer,=C2=A0an email mu= st be sent to Tim Thomas and me for approval. This is because the refund = will appear on our P&L and must be allocated=C2=A0to the correct=C2=A0acc= ount. This can be done on the same day, and I can happily do it upon=C2=A0= request. Just to let you know, Calgary can't do refunds through PAD, so w= e must do an E-transfer. = = = = = = =C2=A0 = = = = Let's get this sorted out today - Please email me and Tim the exact amou= nt you wish to have E-transfered. = = = = = = =C2=A0 = = = = Thanks, = = = = = Chuck = = = = = = =C2=A0 = = = = = =C2=A0 = = = = = =C2=A0 = = = = = =C2=A0 = = = = = =C2=A0 = = = = On Tue, Oct 3, 2023 at 7:36=E2=80=AFAM Marc Atkinson wrote: = = = = = = = Good Morning Team, = = = = = = =C2=A0 = = = = Just a heads up here. I reached out to Hector McFadyen late yesterday to= see if he received the refund yet, and he responded by saying he has not= . Please see below. If we can obtain some sort of update on this today, t= hat would be appreciated. = = = = = = =C2=A0 = = = = Thanks! = = = = = = =C2=A0 = = = = = = = = = = = =C2=A0 = = = = On Mon, 2 Oct at 11:34 AM , Vashon Palloo wrote: = = = = = Chuck, = = = = = = =C2=A0 = = = = This refund is part of the same batch of refunds you processed when he h= ad those CDHC payment issues. I assume you'd process this refund the same= way you did the others. The NS screenshot Marc sent shows the payment re= versal I entered into NS, however you're responsible for actually refundi= ng back to the client. = = = = = On Mon, 2 Oct at 11:30 AM , Marc Atkinson wrote: = = = =