Re: Corrective Actions for Wisconsin Internal Compliance Audit

From
Danielle James <danielle.james@thekey.com>
To
Abby Cnossen <acnossen@thekey.com>
CC
Amanda Fults <amanda.fults@thekey.com>, Timothy Thomas <tt@thekey.com>, Audra Williams <audraw@thekey.com>, Compliance <compliance@thekey.com>
Date
2025-01-20 11:30:15
Folder
INBOX
--0000000000008d0864062c269d43 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok, We are in the process of making sure all new cgs for 2024 have them. Also, the background checks are kept in ICIMS I believe. We do not have them in the office. Danielle James LPN *Milwaukee General Manager * *Please note my email has changed:* danielle.james@thekey.com (414) 309-4827 (414) 219-0300 TheKey.com [image: TheKey] *Have positive feedback? We'd love to share that with the community: * https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZmeZ= B1UILA On Mon, Jan 20, 2025 at 11:27=E2=80=AFAM Abby Cnossen = wrote: > Hi Danielle, > > We do not need to go back and fill out the certificates with back dates. > The corrective action response will state that moving forward all new hir= e > employees will receive a certificate in orientation. > > On Mon, Jan 20, 2025 at 12:24=E2=80=AFPM Danielle James > wrote: > >> We are working on getting a list of all new cg for 2023 so we can get >> those certificates. >> >> Danielle James LPN >> *Milwaukee General Manager * >> *Please note my email has changed:* >> danielle.james@thekey.com >> (414) 309-4827 >> (414) 219-0300 >> TheKey.com >> [image: TheKey] >> *Have positive feedback? We'd love to share that with the community: * >> https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZ= meZB1UILA >> >> >> On Mon, Jan 20, 2025 at 11:14=E2=80=AFAM Abby Cnossen >> wrote: >> >>> Thank you Amanda, >>> >>> I will begin working on this. >>> >>> On Mon, Jan 20, 2025 at 12:00=E2=80=AFPM Amanda Fults >>> wrote: >>> >>>> Hi Team, >>>> As discussed on our call, below are the corrective actions to be >>>> completed by February 3rd. Here is the Wisconsin Master audit >>>> spreadsheet >>>> for >>>> you to reference. >>>> >>>> *Once the corrective actions have been completed, please email me >>>> a summary of your findings and results for our records. Let me know if= you >>>> have any questions or concerns. * >>>> >>>> *Corrective Actions:* >>>> >>>> - >>>> >>>> Complete and upload required missing documents for caregivers from >>>> audit (if still active) >>>> >>>> >>>> >>>> - >>>> >>>> Audit 10 active caregiver files for compliance with required >>>> documents >>>> >>>> >>>> >>>> -- >>>> Amanda Fults >>>> Senior Regulatory, Compliance Manager >>>> 714-623-6918 >>>> amanda.fults@thekey.com >>>> TheKey.com >>>> [image: TheKey] >>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential >>>> and may be privileged. This Email is intended solely for the named >>>> recipient or >>>> recipients. If you are not the intended recipient, any use, disclosure= , >>>> copying or distribution of this Email is prohibited. If you are not th= e >>>> intended recipient, please inform us by replying with the subject line >>>> marked "Wrong Address" and then deleting this Email and any attachment= s. >>>> >>>> >>> >>> -- >>> *Abby Cnossen* >>> Manager of Quality and Servi

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