--0000000000005f37240618940ffb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Are we going to be getting our admin access back? I can't even add a profile or activity tag. Cheryl On Wed, May 15, 2024 at 3:47=E2=80=AFPM Sharon Speirs = wrote: > Thank you , I will forward to the team to ensure they are correct for > their province > > Sharon, Speirs > > General Manager > > Vancouver, BC > > Office: 778.279.3634 > > sspeirs@thekey.com > > TheKey.ca > > [image: TheKey] > > > > > > > > On Wed, May 15, 2024 at 12:30=E2=80=AFPM Roxana Cruz clearcaresupport@homecareassistance.com> wrote: > >> Here are the others >> >> On Wed, 15 May at 3:25 PM , Roxana Cruz > clearcaresupport@homecareassistance.com> wrote: >> Vancouver is set to pay and bill at 1.5x >> >> On Wed, 15 May at 3:23 PM , SharonSpeirs >> wrote: >> Hi there >> Thank you - each province likely has a different stat rate but ours is >> 1.5% but it is a Canadian Holiday >> >> Sharon, Speirs >> >> General Manager >> Vancouver, BC >> Office: 778.279.3634 >> sspeirs@thekey.com >> >> TheKey.ca >> >> [image: TheKey] >> >> >> >> >> >> >> >> On Wed, May 15, 2024 at 12:22=E2=80=AFPM Roxana Cruz > clearcaresupport@homecareassistance.com> wrote: >> >>> Hi Sharon, >>> >>> I can check Holiday schedule in ClearCare - will this be just for >>> Vancouver? >>> >>> Thanks, >>> >>> >>> >>> >>> On Wed, 15 May at 3:01 PM , SharonSpeirs >>> wrote: >>> HI there >>> I no longer have admin access to Clear Clare so not sure if that is >>> across the board it has been taken away or if it is something we need t= o >>> request. >>> The biggest issue right now is that we need to ensure the holiday rate >>> is in the system for BC on Monday May 20th as it is a stat holiday - 1.= 5 >>> for caregivers and we charge the same for clients >>> If you can let me know that the rates have been added to the schedules >>> Sharon >>> >>> Sharon, Speirs >>> >>> General Manager >>> Vancouver, BC >>> Office: 778.279.3634 >>> sspeirs@thekey.com >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> 800883:611100 >> > --0000000000005f37240618940ffb Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Are we going to be getting our admin access back? I can= 9;t even add a profile or activity tag.=C2=A0 Cheryl=C2= =A0 On Wed, May 15, 2024 at 3:47=E2=80=AFPM Sharon Speirs < sspeirs@thekey.com > wrote: Thank you= , I will forward to the team to ensure they are correct for their province= Sharon, Speirs General Manager Vancouver, BC = Office= : 778.279.3634 sspe= irs@thekey.com TheKey.ca= =C2=A0=C2=A0 <span style=3D"font-size:11pt;font-family:Arial;color:rgb(0,= 0,0);background-color:transparent;vertical-align:baseline;white-spac