This is a multipart message in MIME format. ------=_NextPart_000_0E14_01DA8A54.B9C23750 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0E15_01DA8A54.B9C23750" ------=_NextPart_001_0E15_01DA8A54.B9C23750 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Tim =20 This is for Montreal, correct? =20 =20 Kind regards- =20 Elizabeth Clark=20 Director, CI & Transformation Long Term Care Insurance, Onboarding TheKey Office|Cell : 619-822-4855 eclark@thekey.com=20 =20 TheKey.com =20 =20 =20 =20 =20 =20 =20 From: Timothy Thomas =20 Sent: Tuesday, April 9, 2024 7:40 AM To: Elizabeth Clark Cc: Joey Taylor Subject: Fwd: INVOICES_SEC R=C3=89SIDENCE POINTE-CLAIRE =20 Hey Liz, =20 Just looping you in here. One of our facility client is frustrated. = They=E2=80=99ve asked for the PO number to be added to our invoices and = this continues to be an issue.=20 =20 Can you reinforce this need? Thanks.=20 Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.ca =20 =20 =20 ---------- Forwarded message --------- From: Joey Taylor > Date: Tue, Apr 9, 2024 at 10:37=E2=80=AFAM Subject: Fwd: INVOICES_SEC R=C3=89SIDENCE POINTE-CLAIRE To: Timothy Thomas > =20 =20 ---------- Forwarded message --------- From: Benoit Larose > Date: Tue, Apr 9, 2024 at 10:28=E2=80=AFAM Subject: RE: INVOICES_SEC R=C3=89SIDENCE POINTE-CLAIRE=20 To: john.janiga@thekey.com = >, = joey.taylor@thekey.com = > Cc: Sajith Sivaraman = >, Jennifer Santiago > =20 Hi Joey & John, =20 I hope you are both doing well. =20 As this has been raised a few times already by different team members of = ours, it doesn=E2=80=99t seem to be trickling down to your operations. = We truly value you as one of our suppliers, but this must be corrected = on your side. We are wasting tremendous time looking for the proper P.O. = # (Purchase Order #) linked to your invoices, and as Jennifer has = stated, these create =E2=80=98rejects=E2=80=99 in our system that create = even more work for our team and myself. =20 Can you please always adjust your billing system with our P.O. = #=E2=80=99s (Purchase Order #=E2=80=99s)? Our P.O. # that we provide you = when requesting your services MUST be clearly identified on each invoice = that is linked to our request. =20 We appreciate your collaboration and understanding, as our goal is to = get you paid as quickly as possible when the invoices come in. But this = makes it very, very difficult for us to do so." =20 Thank you and best regards,=20 =20 =20 =20 =20 Benoit Larose Directeur g=C3=A9n=C3=A9ral General Manager =20 15 Place de la Triade = =20 Pointe-Claire = (QC) H9R 0A3 =20 T 514 695-6695 poste 230 =20 ResidencesCogir.com =20 =20 =20 HUMANISER | CR=C3=89ER | SE D=C3=89PASSER HUMAN FOCUS | CREATIVITY | EXCELLENCE=20 =20 FondationCogir.net, pour = cr=C3=A9er un monde meilleur = CogirFoundation.net, to = create a better world =20 =20 From: Jennifer Santiago >=20 Sent: Monday